Quality Manager - Ellicott City , MD
About The Position
C.R. Daniels, Inc. is seeking a Quality Manager to lead and continuously improve quality processes while supporting day-to-day manufacturing operations. This is a hands-on leadership role responsible for ensuring compliance, driving corrective actions, and maintaining the highest standards of product quality. The Quality Manager reports to the Director of Quality and is responsible for planning and implementing quality processes to ensure products meet customer and internal requirements. This role works closely with manufacturing, engineering, and sales to drive continuous improvement and resolve quality issues.
Requirements
- Bachelor’s degree in a STEM field (e.g., Engineering, Manufacturing, or a related technical discipline) required
- Strong knowledge of quality management systems (QMS) and QA/QC processes
- Hands-on experience with inspection tools and techniques in a manufacturing environment
- Experience performing internal audits and ensuring compliance with quality standards
- Proven ability to perform root cause analysis and implement effective corrective actions
- Strong analytical skills with the ability to interpret data and identify trends
- Excellent communication skills with the ability to work cross-functionally and interact with customers
- U.S. Persons (U.S. citizen or lawful permanent resident) required due to government contracts
- Must pass a drug screen prior to first day of work
Nice To Haves
- Experience working with government or defense-related quality requirements preferred
- ISO 9001 / AS9100D / CDI / QAR experience preferred
Responsibilities
- Understand and implement customer-specific quality requirements, including drawings, specifications, and supplier quality manuals
- Oversee receiving, in-process, and final inspections to ensure product conformity
- Lead and manage the nonconforming material process, including disposition and documentation
- Initiate, investigate, and drive corrective and preventive actions for internal and customer-related issues
- Identify and implement risk management activities within assigned departments
- Serve as the primary quality interface with sales regarding product quality concerns and resolutions
- Develop and maintain inspection plans, checklists, and quality documentation
- Review and approve Quote Requests and resulting customer contracts
- Review and approve Purchase Orders issued to external suppliers
- Plan and supervise quality activities to ensure products meet or exceed customer expectations
- Train, mentor, and supervise inspection and quality personnel
- Maintain accurate and complete quality records and documentation
- Analyze quality data to identify trends and drive continuous improvement initiatives
Benefits
- Health insurance (medical, dental, vision)
- Company paid life insurance
- 401(k) with match and profit sharing
- Paid time off including holidays, vacation and sick time
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What This Job Offers
Job Type
Full-time
Career Level
Manager
