Client Service Associate - Ellicott City, MD

Advisor Talent Solutions•Ellicott City, MD
•$55,000 - $58,000•Onsite

About The Position

Blueprint Wealth Management is seeking a highly organized, detail-oriented, and client-focused Client Service Associate at their Ellicott City, MD office. This role serves as a key point of contact for clients and plays a vital role in supporting advisors and the overall client experience. The firm aims to help clients live the retirement they’ve always wanted through well-thought-out strategies using a variety of investments and insurance products and services.

Requirements

  • 1+ years’ experience in financial services
  • Excellent communication skills; both verbal and written delivered with a sincere and caring attitude
  • Skilled in building strong, trust-based relationships with clients by providing attentive, personalized service and guidance
  • Demonstrates proficiency and confidence working across various platforms and operating systems including Microsoft Office Suite
  • Collaborative team player willing to assist others
  • Demonstrates exceptional organizational skills by efficiently managing multiple client requests and prioritizing time sensitive tasks
  • Exhibits meticulous attention to detail and a commitment to accuracy
  • Self-starter who takes initiative and works well independently
  • Demonstrates strong integrity and a commitment to ethical conduct, especially when handling confidential client information and financial matters
  • Thrive in a “time sensitive” environment and adaptable to change without affecting the quality of work

Nice To Haves

  • Bachelor’s degree preferred, but not required

Responsibilities

  • Serve as a welcoming, knowledgeable, and dependable point of contact for clients
  • Communicate with clients professionally by telephone, email, and in person
  • Assist with required minimum distributions (RMDs), annuity servicing, and life insurance paperwork
  • Prepare and process client documents and account forms
  • Support scheduling, correspondence, and general administrative functions
  • Maintain accurate client information, notes, documents, and outstanding tasks in the firm’s CRM (Wealthbox)
  • Support day-to-day office operations and provide backup assistance to team members as needed, contributing to the success of a highly collaborative and service-oriented team

Benefits

  • PTO
  • 401k with 4% match
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