Quality Manager

Skyelia•Fitchburg, MA
•Onsite

About The Position

The Quality Manager will lead quality operations for a manufacturing company in Fitchburg, Massachusetts, specializing in custom-engineered electromechanical products. This full-time role oversees the Quality Management System and the Quality and Inspection Team, ensuring compliance with ISO 9001, AS9100, customer requirements, and applicable regulations. The manager will coordinate quality-related engineering projects, collaborate with engineering, manufacturing, customers, and suppliers, and drive continuous improvement while meeting customer requirements and deadlines.

Requirements

  • Associate’s or bachelor’s degree in Engineering or a related field.
  • 3–5+ years of manufacturing quality experience, with direct people management experience required.
  • Experience leading internal and external ISO audits and ensuring ISO 9001 and/or AS9100 compliance.
  • Knowledge of PFMEA, PPAP, corrective actions, and continuous improvement.
  • Ability to interpret engineering drawings and technical specifications.
  • Flexibility to work occasional off-shift hours as needed.

Responsibilities

  • Oversee and maintain the Quality Management System (QMS), ensuring compliance with ISO 9001, AS9100, customer requirements, and applicable regulations.
  • Lead, mentor, and manage the Quality and Inspection Team to meet quality objectives and operational goals.
  • Develop and implement Process Control Plans, PFMEAs, and quality improvement initiatives.
  • Manage internal and supplier corrective actions (CARs/SCARs), nonconformances, root cause investigations, and failure analysis.
  • Oversee incoming inspections, first article inspections, and preparation of PPAP documentation.
  • Manage equipment calibration programs and maintain accurate inspection and quality records.
  • Review engineering drawings, specifications, and documentation for new products and orders.
  • Collaborate with engineering, manufacturing, customers, and suppliers to resolve quality issues and improve processes.
  • Analyze quality data, identify trends, and implement corrective and preventive measures.
  • Drive continuous improvement using Lean Manufacturing, Six Sigma, and other quality methodologies.
  • Coordinate quality-related engineering projects and ensure customer requirements and deadlines are met.

Benefits

  • Medical, dental, and vision insurance
  • Company-paid life and AD&D insurance
  • Short-term and long-term disability insurance
  • 401(k) retirement plan with company contribution
  • Paid vacation, sick time, and holidays
  • Flexible spending accounts (FSA)
  • Employee Assistance Program (EAP)
  • Voluntary supplemental insurance options
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