Quality Manager

Impact ES–Clearwater•Clearwater, FL

18d•Onsite

About The Position

EEI Manufacturing Services, Inc. is seeking a Quality Manager to own its quality system and lead the quality team at its Clearwater, Florida, electronics manufacturing services facility. EEI manufactures printed circuit board assemblies (PCBAs), cable assemblies, and complete box builds for customers requiring high reliability. The Quality Manager will guide the ISO 9001 and AS9100 Quality Management System (QMS), ensure compliance with customer-specific requirements, and work closely with Engineering, Operations, Supply Chain, and Program Management. This high-visibility leadership role represents quality to customers and across the business, and influences decisions affecting product quality, delivery, company growth, and customer relationships.

Requirements

Bachelor's degree in an engineering discipline, or equivalent experience.
10+ years of progressive quality engineering experience in an EMS environment.
5+ years in a quality management or supervisory role.
In-depth knowledge of IPC-A-610, IPC/WHMA-A-620, and J-STD-001 workmanship standards.
Subject-matter expertise in at least one core engineering discipline, with working familiarity across the others.
Experience working in ERP systems.
Strong leadership, communication, customer-facing, and problem-solving skills.
U.S. citizenship is required because the position requires access to ITAR and export-controlled information.

Nice To Haves

J-STD-001 certification with Space Addendum.
IPC-7711/7721 rework and repair knowledge.
ESD control program experience and best practices.
Deep AS9100 expertise; lead auditor experience is a plus.
Lean Six Sigma Black Belt.
Hands-on experience with APQP tools such as PFMEA and PPAP.

Responsibilities

Own the development, implementation, and continuous improvement of the QMS, ensuring compliance with ISO 9001, AS9100, and customer-specific requirements.
Plan and lead customer audits, third-party surveillance audits, and recertification audits.
Conduct quarterly Management Reviews, presenting performance metrics, action registers, risk assessments, and improvement plans to the leadership team.
Serve as the primary contact for customer quality matters, including surveys, audits, complaints, corrective action requests, and RCCA submissions.
Ensure customer-specific and contractual quality requirements are met throughout the product realization lifecycle.
Provide quality review and approval at key gates, including Purchase Order reviews, Contract Kick-Offs, Manufacturing Readiness Reviews (MRR), Engineering Change Orders (ECOs), and RMAs.
Participate in daily production and shipping meetings to flag risks early and protect on-time delivery.
Lead, mentor, and develop a team of Quality Engineers, Inspectors, and Administrators.
Set priorities, allocate resources, and lead bi-weekly Quality Stand-Ups to review performance, share customer feedback, and track corrective actions.
Conduct annual performance reviews and support ongoing coaching and professional development.
Monitor quality metrics, analyze trends, and drive effective corrective and preventive actions (CAPA).
Partner across functions to solve problems at their root and continuously improve products and processes.