Quality Manager

Universal Hose & Braid • Tucker, GA

2d

About The Position

The Quality Manager provides leadership and establishes and implements quality management strategy aligned with overall business plans and objectives. The role manages the quality department and the company’s IATF 16949-compliant Quality Management System, represents the company in supplier and customer quality interactions, and leads quality planning, problem solving, corrective action, customer satisfaction measurement, and continuous improvement throughout the plant.

Requirements

• Bachelor’s degree in engineering, business, or a similar field.
• 5 to 15 years of experience in a quality function in automotive Tier 1 and/or Tier 2.
• IATF certification knowledge is required.
• ISO/TS 16949 certification experience is required.
• Working knowledge of 8D, Six Sigma, Red X, and MMOG.
• Experience interfacing with customers and suppliers to resolve quality issues.
• Ability to interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to communicate with supervisors and coworkers.
• Good understanding of shop mathematics, including geometry and trigonometry fundamentals.
• Ability to solve practical problems and interpret written, oral, diagram-based, or schedule-based instructions.

Responsibilities

• Establish and manage procedures for an IATF 16949-compliant Quality Management System.
• Manage the quality department.
• Represent the company in quality interactions with suppliers and customers.
• Work with the product team to establish appropriate quality methods.
• Serve as the primary contact for internal and external quality communications.
• Lead problem-solving efforts and manage the corrective action process.
• Define and track customer satisfaction metrics.
• Lead Advanced Product Quality Planning (APQP), including processes, controls, and work instructions.
• Support plant-wide continuous improvement, including training, documentation, and quality control.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager