Quality Manager

HGC Industries•Indianapolis, IN

32d•$115 - $130•Onsite

About The Position

HGC Industries is seeking an experienced Quality Manager to lead our quality team, strengthen quality systems, and ensure the highest standards of product quality and customer satisfaction. In this role, you'll have the opportunity to make a meaningful impact by developing employees, driving continuous improvement, and leading initiatives that support company growth. This role supports HGC Industries' mission and Core Values by developing the corporate-wide processes and procedures required to conform to IATF 16949 and ISO14001 standards, while assembling and leading a team responsible for quality assurance, quality control, and quality systems. The Quality Manager will also ensure employees are properly trained and supervised in the proper technique and use of various types of measurement, product inspection procedures, work instructions, procedural reviews, and other objectives set forth by the organization and/or its customers. They will be responsible for building a trusting, high-performing team, building positive customer relationships, and achieving the quality department's annual goals. This will be accomplished through strong knowledge and experience in quality systems (specifically IATF 16949 and ISO14001), root cause analysis, data collection/analysis, and project management. These systems will support HGC and its customers' strategic goals. Success for the Quality Manager will be achieved by building positive working relationships with their coworkers and customers and meeting the department's goals.

Requirements

Proficient math skills, including unit-of-measure conversion calculations
Excellent interpersonal and customer service skills
Excellent verbal and written communication skills
Excellent analytical and problem-solving skills
Excellent time management skills and ability to efficiently manage priorities and tasks based on importance
Excellent organizational skills and attention to detail
High adaptive capacity to effectively manage demands and frequent change, delays, or unexpected events
Ability to work self-sufficiently to ensure accuracy and quality of tasks
Ability to navigate and resolve internal or external situations effectively and resourcefully
Ability to work effectively in a fast-paced environment
Ability to establish and maintain effective relationships with customers, coworkers, and HGC Industries stakeholders
High level of emotional intelligence
Bachelor of Science in Engineering or a technical field, or at least ten years' experience in Quality Engineering

Nice To Haves

3+ years supervisor experience preferred
3+ years' experience in automotive preferred
Certified Quality Engineer, IATF 16949 or ISO14000 auditor – a plus

Responsibilities

Builds and maintains a quality system compliant with IATF16949 and ISO14001
Leads process and procedural development and validation activities including: APQP (Advance Product Quality Planning), DFMEA (Design Failure Mode Effect Analysis), PFMEA (Process Failure Mode Effect Analysis), Work instructions, Process Flow, Design/Process Reviews, 8D problem solving and root cause analysis
Develops and supports product improvement and cost savings initiatives and proposals
Follows and reviews active projects by maintaining project activity trackers, attending project review meetings, and signing off on project phase completions
Provides quality support as necessary to customers during all phases of product development
Performs and supports internal and external audits as necessary
Builds solid, trusting relationships between internal and external stakeholders
Supports the purchasing department with supplier audits
Provides employee coaching, mentoring, feedback, and development
Establishes performance expectations, evaluates performance, and addresses performance or conduct concerns
Manages employee corrective action, resolves workplace conflicts, and promotes employee engagement
Participates in employee recruitment, interviews, selection, and hiring recommendations.
Oversees employee onboarding, training, and development
Manages employee schedules, work assignments, attendance, timecards, and time-off requests.
Recommends employee promotions, compensation adjustments, and terminations.
Supervises other supervisors or managers