Quality Manager - Self-perform

J.E. Dunn Construction Group Inc P•Kansas City, MO

About The Position

The Quality Manager manages and coordinates quality support for a group and plans, implements, and supervises construction quality assurance programs in compliance with contract documents and company policy. The role supports JE Dunn’s strategy, vision, and values, and makes decisions on non-routine matters while providing recommendations to a supervisor and referring exceptions to them. The stated career path is Senior Quality Manager. The position develops and oversees project-specific quality and water intrusion plans, monitors project quality reporting and major quality issues, supports quality initiatives, and communicates quality standards and requirements to project teams and business partners. It also provides quality reviews, training, field observations, warranty investigations, reporting, and guidance across single or multiple projects.

Requirements

At least 8 years of construction quality-related experience.
0–2 years of mentoring or team leadership experience.
Ability to perform work accurately, completely, and on time.
Intermediate verbal and written communication skills.
Intermediate proficiency in Microsoft Office.
Intermediate ability to conduct effective presentations.
Advanced ability to read drawings, specifications, building codes, and technical product and material data.
Advanced knowledge of material and field testing for quality assurance processes.
Knowledge of quality assurance procedures for a variety of construction conditions.
Ability to recognize non-compliant conditions and investigate corrective measures.
Intermediate knowledge of construction trades and scopes of work.
Ability to provide performance management feedback and complete evaluations.
Ability to build relationships and collaborate with internal and external teams.
Valid and unrestricted driver’s license.
Ability to lift up to 25 pounds.
Willingness to work non-traditional hours to meet business needs.
Willingness to travel extensively as required.

Nice To Haves

Bachelor’s degree in architecture, construction management, or a related field; equivalent relevant experience may be considered in lieu of the degree.

Responsibilities

Create project-specific Quality Plans, assign accountability for tasks, and ensure plans are regularly updated.
Create project-specific Water Intrusion Plans, assign accountability for tasks, and ensure plans are regularly updated.
Ensure the Project Quality Status Report is completed before the Monthly Project Review Meeting and that all major quality issues are current on the report.
Participate in national quality initiatives, including Quality Assurance Manual updates, Quality Broadcasts, and Quality University.
Manage and coordinate quality support for a group, including processes and people.
Communicate quality philosophies, company standards, and values to business partners, foremen, superintendents, and project managers to support compliance.
Interpret company, owner, and government requirements and recommendations related to construction quality methods and processes for field and office staff.
Coordinate and oversee project-specific quality plans.
Perform quality assurance constructability reviews for assigned regional or national projects.
Plan and assist with quality-related training programs and classes for internal employees and external business partners.
Use internal quality assurance systems and tools to prepare reports detailing compliant and non-compliant conditions for field superintendents, project managers, and subcontractors.
Conduct warranty-related investigations in support of operations and recommend corrective actions.
Ensure field observations and reports are documented through company systems and tools, and monitor resolution.
Review and certify submittals for accuracy when required.
Participate in staff, team, and quality committee meetings; foster quality efforts, report trends or issues, and create communication plans to mitigate issues.
Serve as the onsite quality representative on one or multiple projects as needed.
Partner with project teams to complete subcontractor quality performance evaluations at project completion.
Develop relationships with internal and external clients, including owners, business partners, manufacturers’ representatives, and third-party consultants.
Communicate and provide updates routinely to supported project leads.
Provide mentorship and guidance to team members.