Quality Manager

Reynolds Consumer Products LLC•Jacksonville, IL

7d•$85,600 - $120,900•Onsite

About The Position

The Quality Manager provides plant-level leadership for quality assurance and quality performance at Reynolds Consumer Products’ manufacturing facility in Jacksonville, Illinois. The role develops and maintains quality plans, standards, controls, and programs that support product quality, customer requirements, regulatory compliance, and continuous improvement. It partners with Production, Development, Purchasing, customers, suppliers, and the Management Team to maintain product supply, support new product introductions, resolve quality issues, and improve quality performance. The position leads the Quality Assurance function, guides technical staff, develops team capabilities, and uses performance data to identify and drive sustainable improvements. The Quality Manager promotes quality performance, ensures quality systems and policies meet applicable requirements, and manages quality assurance in coordination with customers and the Management Team. Responsibilities span operational product quality, supplier and customer quality, compliance and quality systems, and continuous improvement. Where applicable, the role also follows SQF and GMP practices and programs to support safe food packaging products. The company describes a culture that values learning and adaptability, collaboration, safety, respect, ethical conduct, inclusion, and positive community impact. The posted salary range is USD $85,600 to $120,900 per year.

Requirements

BA/BS degree in Engineering, Statistics, or a related field, or an equivalent combination of education and relevant work experience sufficient to perform the essential functions.
At least 4 years of experience in a manufacturing and/or Quality Assurance environment.
Experience with quality systems and standards, inspection sampling methods, auditing, and manufacturing processes.
Prior team management experience and a proven record of developing, coaching, and mentoring a diverse staff.
Excellent written and verbal communication skills, including presentation skills and the ability to communicate and influence at all organizational levels.
Ability to work independently in a fast-paced environment with multiple accountabilities and internal customers.
Demonstrated ability to lead, develop, and challenge a diverse group of managers and leaders to achieve or exceed performance expectations.
Strong analytical and organizational skills, with attention to detail.
Commitment to continuous improvement.

Nice To Haves

Bachelor’s degree preferred.
Experience with ISO 9000 or other quality systems.

Responsibilities

Promote quality achievement and performance improvement throughout the organization.
Develop, implement, communicate, and maintain a quality plan that aligns the Company’s Quality Systems and Policies with quality system requirements.
Organize and manage the quality assurance function in cooperation with customers and the Company’s Management Team.
Implement goals, objectives, policies, procedures, and systems for Quality Assurance and Quality Control.
Work with Production and Development teams to maintain product supply and support new product introductions.
Manage quality inspection and product release programs for incoming and in-process materials and components, processes, and finished goods.
Ensure tests and procedures are understood, carried out, and evaluated; investigate product modifications when necessary.
Assess company and supplier product specifications against customer requirements.
Supervise technical staff conducting tests and checks.
Work with Purchasing to establish quality requirements for external suppliers.
Liaise with customers’ auditors to ensure corrective actions are completed and customer specifications are met.
Establish customer service standards and prepare explanatory documents such as customer charters.
Ensure compliance with national and international standards and legislation.
Establish and maintain controls and documentation procedures.
Where applicable, comply with SQF and GMP practices and programs to ensure safe food packaging products, and report food safety problems to authorized personnel.
Monitor performance by gathering relevant data and producing statistical reports.
Compile and analyze performance data and charts against defined parameters.
Identify quality-related training needs and deliver training.
Write technical and management systems reports.
Lead, develop, coach, and mentor staff and managers to meet or exceed performance expectations.