Quality Manager

Masterbiltorporated • South Bend, IN

29d • Onsite

About The Position

About Masterbilt Incorporated: Founded with a commitment to excellence in precision manufacturing, Masterbilt Incorporated has established itself as a leader in delivering high-performance components across a range of industries. Our mission is to provide superior quality through innovation, advanced CNC machining processes, and a relentless focus on continuous improvement. At Masterbilt, we operate in a collaborative, fast-paced environment where teamwork and innovation drive success. We take pride in fostering a culture that empowers employees to grow, contribute meaningfully, and uphold our core values of quality, integrity, and operational excellence. Through our dedication and expertise, we consistently meet the evolving needs of our customers while maintaining the highest standards in manufacturing.

Position Description: The Quality Manager plays a crucial role in our operations by leading the Quality department and overseeing all quality assurance functions. This role is responsible for maintaining the Quality Management System (QMS), ensuring compliance with industry and customer standards, and supporting both internal teams and external requirements. The Quality Manager drives continuous improvement initiatives, develops team capabilities, manages quality processes, and ensures products meet stringent aerospace and customer specifications to support the achievement of organizational goals and operational excellence.

Requirements

• High School Diploma or GED, required
• Minimum of two years of manufacturing leadership experience required
• Minimum of two years of experience in an aerospace role required
• Strong knowledge of Quality Management Systems (QMS), APQP processes, and AS9100, ISO 9001:2015 (ISO13485 preferred)
• Experience with CMM programming and related software
• Ability to work cross-functionally with multiple departments
• Strong analytical, problem-solving, and organizational skills
• Proven ability to train, mentor, and develop team members
• Ability to drive change and implement process improvements
• Ability to work independently and closely follow directions
• Fundamental knowledge of lean manufacturing principles and techniques
• Fundamental knowledge of CNC machining/manufacturing machining principles
• High level of attention to detail and ability to multitask.
• Excellent communication skills (both interpersonal and written).
• Willingness to embrace and actively support the unique culture and values of Masterbilt
• Ability to focus on the tasks and details relevant to the position, while also switching quickly between tasks
• Ability to comply with and pass all required background check and drug screening requirements, including but not limited to pre-employment and random drug screening as required/requested.

Nice To Haves

• Additional technical or quality certifications are a plus

Responsibilities

• Lead and develop the Quality team, providing guidance, training, and performance oversight
• Maintain and improve the Quality Management System (QMS)
• Identify and implement continuous improvement initiatives across quality and manufacturing processes
• Develop and manage inspection planning, testing systems, and data collection/reporting methods
• Oversee supplier quality and monitor manufacturing processes
• Direct quality documentation and reporting including: First Article Inspection (FAI) Reports, Root Cause and Corrective Actions (RCCA), Process certifications
• Collaborate with customers to address quality concerns, deviations, and engineering improvements
• Manage internal audits and coordinate external/customer audits to maintain certifications
• Ensure proper calibration and documentation of all measuring and test equipment
• Support new product development by reviewing documentation and identifying inspection and gaging needs
• Ensure completion of quality documentation such as: Ballooned drawings, Inspection check sheets, SPC charts, PFMEA and control plans, Process flow diagrams, Capability studies and MSA
• Maintain work instructions and quality-related documents
• Ensure compliance with safety standards and operational procedures
• Perform other duties, responsibilities, and activities as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED