Quality Manager

Oldcastle BuildingEnvelope • Rock Hill, SC

2d • $75,000 - $95,000

About The Position

The Quality Manager oversees the quality program, ensuring that products, manufacturing testing, and reporting meet external industry and safety standards. The role supports quality improvement, customer concern resolution, compliance, product inspection, and the implementation and sustainability of the Quality Management System within OBE’s Operational Excellence (OpEx) framework.

Requirements

• Minimum of 3 years of experience in quality management or continuous improvement.
• Comfort working with Windows-based software.
• Strong verbal and written communication skills, with the ability to engage professionally with people at all levels of the organization and external contacts.
• Ability to stay focused under pressure, meet deadlines, and manage multiple priorities with flexibility.

Nice To Haves

• CQE certification.

Responsibilities

• Maintain quality reports across departments.
• Drive external quality improvement initiatives.
• Participate in meetings for the development and implementation of RPN activities.
• Participate in the Credit & Replacement (C&R) process, maintain product testing compliance (IGCC), and support resolution of external customer concerns.
• Participate in layered audits for process verification, gauge verification, error-proofing, and related activities.
• Serve as a liaison for external customer issues and work toward resolution of quality concerns to minimize liability.
• Serve as a liaison between glass associations and third-party certification programs.
• Investigate significant quality matters, including high-dollar-value, complex, or multi-supplier issues, toward customer resolution.
• Contribute to specialty projects aligned with corporate initiatives.
• Understand customer expectations and needs, outline quality standards, and develop quality control processes.
• Implement methods to inspect, test, and evaluate products and production equipment.
• Ensure products meet quality standards.
• Prepare reports by collecting, analyzing, and summarizing data.
• Train and coach production team members in production practices and quality assessment.
• Track products through the manufacturing process to verify accuracy at every stage.
• Perform final product inspections to confirm alignment with industry, company, and customer standards.
• Troubleshoot and problem-solve product quality issues.
• Support implementation and sustainability of the Quality Management System within the Operational Excellence (OpEx) framework.

Benefits

• Industry-competitive benefits at the lowest cost to the employee.
• PTO and holidays, including floating holidays employees can choose.
• Pay-for-performance culture with potential for annual raises and bonuses.
• Training to provide the knowledge and skills needed to succeed.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed