Quality Manager - Construction Building Envelope

J.E. Dunn Construction Group Inc P•Nashville, TN

14d

About The Position

The Quality Manager manages and coordinates quality support for a group and is responsible for planning, implementing, and supervising construction quality assurance programs in compliance with contract documents and company policy. The role supports JE Dunn’s strategy, vision, and values. It makes decisions on non-routine matters, provides recommendations to a supervisor, and refers exceptions to the supervisor. The stated career path is Senior Quality Manager. The position develops and oversees project-specific quality and water intrusion plans, monitors quality reporting and major issues, supports quality initiatives, and communicates company standards and requirements to internal and external partners. It conducts constructability reviews, supports quality training, documents and monitors field observations, investigates warranty matters, and may review and certify submittals. The Quality Manager may serve as an onsite quality representative for one or more projects, evaluates subcontractor quality performance with project teams, builds client relationships, and mentors team members. The work is based in a normal office environment, with possible exposure to extreme hot or cold conditions. The position requires a valid, unrestricted driver’s license, the ability to lift up to 25 pounds, willingness to work non-traditional hours to meet business needs, and may involve extensive travel.

Requirements

At least 8 years of construction quality-related experience.
0–2 years of mentoring or team leadership experience.
Valid and unrestricted driver’s license.
Ability to perform work accurately, completely, and in a timely manner.
Intermediate verbal and written communication skills.
Intermediate proficiency in Microsoft Office.
Intermediate ability to conduct effective presentations.
Advanced ability to read drawings, specifications, building codes, and technical product and material data.
Advanced knowledge of material and field testing for quality assurance processes.
Knowledge of quality assurance procedures for a variety of construction conditions.
Ability to recognize non-compliant conditions and investigate corrective measures.
Intermediate knowledge of construction trades and scopes of work.
Ability to provide performance management feedback and complete evaluations.
Ability to build relationships and collaborate with internal and external teams.
Ability to lift up to 25 pounds.
Willingness to work non-traditional hours to meet business needs.

Nice To Haves

Bachelor’s degree in architecture, construction management, or a related field.

Responsibilities

Create project-specific quality plans, assign accountability for tasks, and ensure plans are regularly updated.
Create project-specific water intrusion plans, assign accountability for tasks, and ensure plans are regularly updated.
Ensure the Project Quality Status Report is completed before the Monthly Project Review Meeting.
Participate in national quality initiatives, including Quality Assurance Manual updates, Quality Broadcasts, and Quality University.
Ensure all major quality issues are listed and current on the Project Quality Status Report.
Manage and coordinate quality support for a group, including processes and people.
Communicate quality philosophies, company standards, and values to business partners, foremen, superintendents, and project managers.
Interpret company, owner, and government requirements and recommendations concerning quality construction methods and processes for field and office staff.
Coordinate and oversee project-specific quality plans.
Perform quality assurance constructability reviews for assigned regional or national projects.
Conduct and assist with planning and designing quality-related training programs and classes for employees and external business partners.
Use internal quality assurance systems and tools to prepare reports on compliant and non-compliant conditions for field superintendents, project managers, and subcontractors.
Conduct warranty-related investigations in support of operations and recommend corrective actions.
Ensure field observations and reporting are documented through company systems and tools, and monitor resolution.
Review and certify submittals for accuracy when required.
Participate in staff, team, and quality committee meetings; foster quality efforts, report trends or issues, and create communication plans to mitigate issues.
Serve as the onsite quality representative on one or multiple projects as needed.
Partner with project teams to complete subcontractor quality performance evaluations at project completion.
Develop relationships with internal and external clients, including owners, business partners, manufacturer representatives, and third-party consultants.
Provide routine communication and updates to supported project leads.
Provide mentorship and guidance to other team members.