Quality Manager

Seaman Corporation • Wooster, OH

19d

About The Position

Seaman Corporation is seeking a Quality Manager to join its Wooster Operations team. Reporting to the VP of Operations and Supply Chain in Wooster, the Quality Manager provides strategic leadership for quality by protecting the customer, ensuring products and processes consistently meet requirements, and partnering across the organization to reduce variability, strengthen accountability, and drive continuous improvement. The role manages the Wooster and Bristol Quality Teams and requires 25% travel.

Seaman Corporation is a family-owned manufacturer of high-performance coated fabrics and related products. Its products serve applications including roofing systems, geomembrane liners, truck tarps, and architectural structures. The company offers a performance bonus, professional development opportunities, and a benefits package that includes medical, dental, vision, 401(k) with company match, PTO, VTO, and paid holidays.

Requirements

• Bachelor of Science or Bachelor of Arts technical degree.
• At least 5 years of Quality Assurance experience in a manufacturing environment.

Nice To Haves

• Experience with ISO.
• Preferred QMS experience.

Responsibilities

• Lead the ongoing effectiveness and continuous improvement of the Quality Management System, aligning execution with business and customer priorities.
• Establish and sustain corrective action, root cause analysis, and preventive systems to address systemic issues and minimize recurrence.
• Develop and maintain quality performance metrics and reporting systems to identify risks, prioritize improvement opportunities, and support fact-based decisions.
• Partner with Operations, Engineering, and other stakeholders on inspection plans, testing methodologies, and process controls.
• Lead timely, fact-based customer complaint investigations, ensuring containment, transparent communication, and sustainable resolution.
• Reduce scrap, defects, rework, and customer complaints through data-driven prioritization and cross-functional action.
• Ensure compliance with customer specifications, industry standards, regulatory requirements, and internal quality expectations.
• Build a problem-solving culture through standard work, process discipline, risk identification, mistake-proofing, and continuous improvement.
• Manage supplier quality performance with Supply Chain, including escalation, supplier corrective action requests (SCARs), and verification of corrective actions.
• Lead internal and external audit readiness and ensure findings are addressed promptly and corrective actions are sustained.
• Represent the voice of the customer across the organization while balancing customer requirements, operational realities, risk, and long-term business performance.
• Lead and direct the Quality team, including talent development, performance management, succession planning, and organizational capability building.
• Manage the Wooster and Bristol Quality Teams.

Benefits

• Company performance bonus in addition to base salary.
• Professional development opportunities, including tuition reimbursement, course training, and networking.
• Medical, dental, and vision benefits.
• 401(k) with company match.
• Paid time off (PTO).
• Volunteer time off (VTO).
• Paid holidays.
• Department outings, holiday parties, and an annual company-wide dinner.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager