Quality Manager - Registered Nurse
About The Position
Nursing leaders are encouraged to consider a full-time Quality Manager position with Liberty Healthcare. This is a key management role with new statewide initiative to improve the efficiency and effectiveness of a large-scale critical incident, grievance and complaint management system for Home and Community-Based Services provided to older adults, vulnerable individuals, and people living with disabilities. Program elements will include partnering with state agency teams, creating an ideal experience for individuals who report complaints and grievances, reviewing, triaging, and processing reported incidents on a timely basis, ensuring a high degree of consistency and quality of reviews, data analysis and reporting, providing technical assistance to HCBS providers, and preparing for future initiatives.
Requirements
- Registered Nurse
Responsibilities
- Hiring, training and supervising a team of 10 human services professionals
- Quality oversight of incident management, grievance review and complaint resolution activities
- Ensuring the efficient and effective processing of a high volume of cases
- Providing clinical leadership
- Consulting on complex cases
- Data analysis and reporting
- Supporting the program’s Director with various leadership activities
- Leading with a focus on the best interests of the people we serve
Benefits
- Health, dental, and vision insurance
- 30 days of paid time off annually for holidays, vacation, sick, and personal leave
- FSA, 401(k)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
