Quality Manager, North America

Nutreco•Okotoks, AB

23h•Onsite

About The Position

Join Our Purpose - Feeding the Future. Role: Quality Manager, North America. Location: Puslinch, ON. Hours: Full-Time. Vacancy Type: Replacement. Why join us? Get ready to Own quality excellence as the Quality Manager, North America at Trouw Nutrition, a Nutreco company. As global leaders in animal nutrition and aquafeed, our shared purpose of Feeding the Future is making a positive global impact for generations to come. In this highly visible leadership role, you will drive the quality agenda across North America, ensuring our products, processes, and systems consistently meet the highest standards of quality, compliance, food safety, and customer satisfaction. As a member of the North American Extended Leadership Team and the Global Quality & Regulatory Leadership Team, you will play a key role in shaping and deploying Nutreco's quality strategy while partnering with operations, procurement, sales, nutrition, and regulatory teams to deliver continuous improvement and sustainable business performance. Own your direction, Own your development and Own your path.

Requirements

Bachelor’s degree in Food Science, Feed Technology, Quality Management, Animal Science, or a related discipline.
Minimum 3-5 years of experience in a quality leadership, quality assurance, or compliance role within the feed, food, or agricultural industry.
Experience working with FSSC 22000 certification programs and HACCP principles.
Knowledge of Canadian (CFIA) and U.S. (FDA) food and feed regulations.
Strong understanding of quality management systems, tools, and processes.
Proven experience leading and developing teams.
Excellent communication, facilitation, and stakeholder management skills.
Strong project management and change management capabilities.
Ability to work effectively within cross-functional and multidisciplinary teams.
Experience with ERP systems and Microsoft Office applications.
Ability and willingness to travel as required.
Candidates must be authorized to work in the country where the role is based. Sponsorship is not available for this position.
Final candidates will be required to complete a criminal background check.

Nice To Haves

French language capability is considered an asset.

Responsibilities

Lead the North American quality organization, ensuring alignment with business objectives and global quality strategy.
Provide leadership, coaching, and development for the Quality team, including succession planning and capability building.
Foster a strong quality culture and create an engaged quality community across North America.
Develop and execute the North American Quality Program aligned with Nutreco's Quality Strategy.
Ensure the successful deployment and management of Nutrace© and other quality management systems.
Establish and monitor quality performance metrics and dashboards that drive accountability and continuous improvement.
Ensure compliance with Nutreco standards, regulatory requirements, certification programs, and customer expectations.
Lead initiatives that enhance quality performance, operational excellence, digitalization, and process optimization.
Conduct risk assessments and implement improvement programs to reduce quality and compliance risks.
Partner with cross-functional teams to ensure quality and compliance objectives are integrated into business operations and decision-making.
Collaborate with customers and stakeholders to understand quality requirements and continuously improve service delivery.
Ensure effective management of customer complaints, root cause analysis, corrective actions, and preventative measures.
Support crisis management activities and quality-related investigations when required.
Promote quality awareness and accountability across the organization.
Communicate quality objectives, standards, and performance results to stakeholders and leadership teams.
Provide guidance and recommendations to operating companies on quality priorities and improvement opportunities.