Quality Liaison

Comprehensive Logistics•Avon, OH

2d•Onsite

About The Position

Comprehensive Logistics Co. Inc. (CLI) is seeking a self-motivated and energetic Quality Liaison to join their team. This role is crucial for maintaining momentum and innovation within the company as it diversizes into new markets and expands its current base. CLI is a lean company that values workforce talent and offers opportunities to engage in the growing third-party logistics service provider market. The company differentiates itself through contract manufacturing process disciplines, including integrated robotics, vision-based error-proofing, and advanced IT applications in digital material flow management. The ideal candidate will be energized by solving challenges, from operational details to strategic issues with industry-changing implications. At CLI, individuals are valued for their dedication to perfecting processes and teamwork performance.

Requirements

1-3 years of experience
MUST HAVE AUTOMOTIVE EXPERIENCE IN A HIGH-VOLUME SEQUENCING ENVIRONMENT AT A TIER 1 OR 3PL.
Basic understanding of customer material and quality systems is preferred.
Basic understanding of the Microsoft Office Suite.

Responsibilities

Communicate with the customer and CLI by coordinating quality and material flow effectively to minimize or eliminate customer disruptions.
Develop relationships with customer personnel to allow CLI to present their case on potential issues.
Possess a strong understanding of CLI processes to represent CLI on the spot when issues occur.
Ensure process compliance by conducting daily/weekly audits: carrier compliance, trailer safety, sequencing racks, Proof of Delivery Process Risk Management (PRM), ISO, GMS, GM financial, quality spill, and other plant-related audits involving logistics services to meet customers' expectations.
Randomly Audit material storage areas for correct sequence arrangement and availability for use on the line.
Monitor customer safety stock to ensure that material is available in an effort to protect the plant from supplier quality issues or potential sequencing errors.
Facilitate and monitor the delivery of safety stock in a timely manner.
Maintain daily customer key indicators by using the daily liaison report in order to meet customer expectations.
Develop a strong knowledge of customer processes so that any variance from such can be utilized in root cause analysis of any issue that may potentially be charged to CLI.
Train employees by conducting on the job training in order to ensure employee conformance.
Involved in Multi-disciplinary Five Phase Problem Solving Teams that directly drives the company's Continuous Improvement Process and Policies
Have knowledge of commodity locations, material flow, and window times
Perform a line-side walkthrough
Attend Plant Team Meetings with the customer
Relay line-side customer comments and suggestions
Keep proper documentation and records