Medicaid Liaison - Medicaid Liaison

Legacy Health Services•Wickliffe, OH

16h

About The Position

We are seeking an experienced Medicaid Liaison to guide residents and their families through the Medicaid application process while supporting the financial health of our facility. This role is critical in ensuring timely Medicaid approvals, maintaining compliance with Ohio Medicaid regulations, and collaborating with internal and external partners. The ideal candidate is knowledgeable, detail‑oriented, and compassionate, with the ability to work independently in a fast‑paced healthcare environment.

Requirements

Minimum 2 years of experience working with Ohio Long‑Term Care Medicaid
Strong working knowledge of Ohio Medicaid rules and regulations
Proficiency with Excel, Microsoft Office, and billing software
Excellent organizational, communication, and customer service skills
Ability to work independently and manage multiple priorities

Nice To Haves

PointClickCare experience preferred
2–5 years of Medicaid and/or compliance experience
Familiarity with Ohio Revised Code and state regulations
Knowledge of Area Agency on Aging processes and requirements

Responsibilities

Oversee and manage the full Medicaid application and eligibility process
Conduct financial assessments for residents and families
Educate residents and responsible parties on Medicaid rules, eligibility, and documentation requirements
Communicate regularly with County Job and Family Services (JFS) and Area Agency on Aging
Attend state hearings and appeal adverse Medicaid determinations when necessary
Assist the Business Office Manager with: Claims processing, Cash posting, Insurance verification and reviews, Other business office functions as needed