Quality Lab Programs Lead– Global

Balchem Corporation • Ogden, UT

3d

About The Position

Balchem is seeking a Quality Laboratory Programs Lead with a background in analytical chemistry and microbiology to own, optimize, and continuously improve global laboratory quality systems. The role focuses primarily on the LabVantage Laboratory Information Management System (LIMS) and internal proficiency testing programs across Balchem’s Quality Control laboratories. The lead is the central authority for LIMS implementation, automation, reporting, and system integration, and designs and manages proficiency testing to verify and improve the technical competence of laboratory personnel and third-party testing partners. The position requires collaboration with site Quality, IT, Global Quality leaders, vendors, and laboratory teams, as well as travel as needed (5–10%).

Requirements

• Bachelor’s or master’s degree in Quality Systems, Chemistry, Food Science, or a related field.
• Minimum 5 years of experience using LIMS systems; experience administering LIMS platforms is preferred.
• Strong working understanding of laboratory operations, analytical workflows, and data integrity principles.
• Experience designing or supporting proficiency testing, competency assessment, or analyst qualification programs.
• Excellent communication and project management abilities.
• Familiarity with ISO/IEC 17025 requirements for proficiency testing, records, and data management.
• Data analysis skills.
• Ability and willingness to travel as needed (5–10%).

Nice To Haves

• Experience administering LIMS platforms.

Responsibilities

• Serve as the global system owner for the LabVantage LIMS system.
• Lead and coordinate LIMS implementation and rollout for all Balchem Quality laboratories, including system setup and training site-specific super-users.
• Develop advanced LIMS reporting, dashboards, and KPI tracking, including sample and result turnaround time, late or overdue samples, method performance, and compliance metrics.
• Drive automation of laboratory workflows, result notifications, and routine reporting to minimize manual intervention.
• Maintain and support LIMS configuration, user access, master data, and system maintenance activities.
• Serve as the primary interface with LabVantage vendors and support teams, coordinating upgrades, patches, issue resolution, and system improvements.
• Ensure appropriate digital data flow and integration between LIMS and other enterprise systems, such as quality systems, ERP, and PowerBI.
• Partner with site Quality, IT, and Global Quality leaders to support data integrity, compliance, and scalable system design.
• Design, implement, and manage a global internal proficiency testing program for laboratory personnel.
• Ensure proficiency testing coverage for analytical and microbiological methods routinely performed by each technician or analyst.
• Establish standardized proficiency testing schedules, acceptance criteria, evaluation methods, and documentation practices.
• Review and trend proficiency testing results to identify performance gaps, method risks, and training needs.
• Collaborate with the Global Quality team to initiate and track Corrective and Preventive Actions (CAPAs) related to proficiency testing performance.
• Support expansion of the internal proficiency testing program to approved third-party laboratories, aligning it with internal expectations and accreditation requirements.
• Travel as needed (5–10%).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level