Quality Investigator

Medisca • Irving, TX

19h • Onsite

About The Position

The main purpose of the Quality Investigator position is to perform investigations and ensure all documentation and communication is accurately maintained.

Requirements

• One (1) to three (3) years’ experience in related field.
• Bachelor’s Degree in Science or related field.
• Excellent communication skills required; fluent English (oral & written).
• Excellent planning, organizational and time management skills.
• Strong with ethic and integrity; reliable and accountable for his/her work.
• Knowledge of Microsoft Office required (Word, Excel, Outlook).

Responsibilities

• Perform Complaint Investigations: Monitor and respond to customer feedback, conduct investigations based on customer complaints, complete investigations to determine root cause, conduct Trending Analysis, write up investigation reports and provide investigation summaries to customers.
• NCMRs (Non-Conformance Reviews): Complete non-conformance reviews, i.e. internal investigations, determine if the non-conformance affected the quality of any material, recommend corrective actions if needed.
• Deviation Investigations: Conduct internal investigations to determine root cause, provide corrective and preventative actions as needed, conduct Trending Analysis.
• Corrective Actions/Preventative Actions (CAPA) and Supplier Corrective Action Response (SCAR): Perform CAPA and SCAR investigations, perform effectiveness checks based on corrective actions, evaluate supplier corrective actions for completeness.

Benefits

• PTO, vacation policy and paid statutory holidays
• Group Benefit plan and health savings account
• Opportunities to learn and grow within Medisca
• Medisca contributes to a 401k plan when you invest in the plan
• Employee Referral Program
• company events throughout the year
• Medisca provides an allocation to purchase safety shoes

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level