Quality Inspector Trainer (Manheim)

Cox Enterprises • Mount Juliet, TN

1d • $22 - $33 • Onsite

About The Position

This role serves as a senior-level Inspector and subject matter expert in automotive industry inspection concepts, methodologies, and processes. The Quality Inspector Trainer collaborates with auto technicians to inspect compromised vehicles, reviews inspection reports, identifies material issues, and recommends steps for positive auction results. A key part of this role is supporting the team by providing Inspector training, ensuring team members possess the necessary knowledge and hands-on skills. The position involves inspecting vehicle equipment and options, documenting damage and missing items, and addressing customer concerns effectively and in a timely manner. The role also includes daily audits of Priority SLA accounts.

Requirements

• Minimum: High School Diploma/GED and 7 years of related experience.
• OR any level degree/certification beyond a HS diploma/GED in a related discipline and 5 years' experience.
• OR 9 years' experience in a related field.
• Ability to drive standard and automatic transmission vehicles.
• Valid driver’s license required.
• Excellent communication and interpersonal skills.
• Strong technical aptitude; body, paint and mechanical repair knowledge; mastery of unibody and full-frame vehicles; good organizational skills.
• Ability to multitask, follow directions and take instructions.
• Basic computer skills.
• Successful completion of Manheim ICP Inspector Level IV written/field exam; Basic Inspections (Electronic Condition Report), Vehicle Grading, Repair Recommendations & Frame Merit Certifications required.
• Ability to stand, walk, or sit for prolonged periods of time.
• Ability to bend, stoop, squat or kneel.
• Ability to lift and hold at least 10 lbs. at waist level for an extended period.
• Ability to lift up to 30 lbs.
• Must be able to clear a pre-employment drug test.
• Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

Nice To Haves

• Extensive knowledge of automotive body & mechanical work.
• 5+ years of body shop, mechanical, claims adjuster, or estimating experience.
• Prior training or supervisory experience a plus.
• Ability to train individuals one-to-one and provide effective feedback.
• Ability to multitask and must be detail oriented.
• Experience in navigating handheld and other documentation devices preferred.

Responsibilities

• Maintain an understanding of the automotive industry inspection concepts and methodologies.
• Serve as senior-level Inspector and subject matter expert in terms of inspection processes and methodologies.
• Collaborate with auto technicians to handle and thoroughly inspect significantly damaged or otherwise compromised vehicles.
• Play a lead role in reviewing inspection reports, identifying material issues and recommending steps to secure positive auction results.
• Support team with Inspector training, ensuring team members have requisite knowledge and hands-on training.
• Inspect vehicle equipment and options, documenting results of damage, missing operable.
• Engage with VE Leader and customers to understand questions, issues and concerns.
• Ensure customer complaints are addressed effectively and in a timely manner.
• Communicate customer needs and suggestions for changes that will improve customer service and better meet customer needs.
• Perform daily audits and inspecting of Priority SLA accounts.
• Other duties as assigned by management.

Benefits

• Minimum of sixteen hours of paid time off every month.
• Seven paid holidays throughout the calendar year.
• Additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
• Health care insurance (medical, dental, vision).
• Retirement planning (401(k)).
• Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED