Quality Inspector Trainer (Manheim Jacksonville)

Cox Communications • Jacksonville, FL

6d • Onsite

About The Position

An Inspector IV (Master Trainer) functions as an inspector and training member of the Inspections team for an operating location. The primary responsibilities include providing vehicle inspections, inspection training, and ICP testing support for the auction. This role requires a mastery-level understanding and the ability to train Inspectors on various aspects of vehicle inspection, including VIN recognition, option notation, odometer reading, damage identification, repair cost estimation, parts pricing, labor recommendations, value-added option identification, basic mechanical condition assessment, common wear and tear identification, documenting vehicle condition, and determining vehicle grades using Manheim’s Grade Scale. The Inspector IV will also train Check-in personnel on related programs.

Requirements

• Mastery level of understanding and ability to train Inspectors on VIN recognition.
• Mastery level of understanding and ability to train Inspectors on proper notation of all options and equipment in vehicle.
• Mastery level of understanding and ability to train Inspectors on proper odometer reading and operable function.
• Mastery level of understanding and ability to train Inspectors on identification of damage, missing parts, and major mechanical problems.
• Mastery level of understanding and ability to train Inspectors on estimating repair cost pricing.
• Mastery level of understanding and ability to train Inspectors on pricing parts using Mitchell Collision Estimate Guides.
• Mastery level of understanding and ability to train Inspectors on recommending labor actions, severity, pricing.
• Mastery level of understanding and ability to train Inspectors on Identifying value added options.
• Mastery level of understanding and ability to train Inspectors on identifying basic mechanical conditions.
• Mastery level of understanding and ability to train Inspectors on identifying common wear and tear.
• Mastery level of understanding and ability to train Inspectors on documenting vehicle condition in writing by completing appropriate Vehicle Condition Report.
• Mastery level of understanding and ability to train Inspectors on determining grade using Manheim’s Grade Scale.
• Ability to train Check in personnel in the use of related programs.
• Must currently be authorized to work in the United States for any employer without current or future sponsorship.
• No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

Responsibilities

• Verify vehicle information based on work order information – identify damage, missing parts, and mechanical problems by inspecting all customer vehicles at time of receipt (i.e., interior, exterior, odometer reading, trunk area, engine compartment), noting any damage or repair to frame/paint, engine noise, AC/heater operation, radio, tire condition, etc.
• Maintain knowledge to ensure all policies and procedures are followed.
• Provides training for any new hires or inspection initiatives—including new hardware, software, and procedures and process changes.
• Provides coaching and one-to-one training for other inspectors when needed.
• Provide training and certification for Inspectors and VE personnel.
• Maintains a working knowledge on improvements and changes concerning body mechanical, frame labor, inspection techniques, etc.
• Write electronic condition reports as necessary (ECR).
• Perform physical quality audits with a goal of completing a minimum of 12% of inspections audited per week.
• Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such.
• Actively participate in support of all safety activities aligned with Safety Excellence.
• Perform other duties as assigned by management.
• Hold one training with the inspections team per week.

Benefits

• Employees are eligible to receive a minimum of sixteen hours of paid time off every month
• seven paid holidays throughout the calendar year.
• additional paid time off in the form of bereavement leave
• time off to vote
• jury duty leave
• volunteer time off
• military leave
• parental leave
• health care insurance (medical, dental, vision)
• retirement planning (401(k))
• paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed