Quality Incentives Coordinator - Frankfort Medical Group

Munson Healthcare•Frankfort, MI

5d•Hybrid

About The Position

The Quality Incentives Coordinator works with Primary Care teams to coordinate quality projects, payer quality programs, and incentives such as MIPS and APMs to improve patient outcomes and capture financial incentives. The role develops action plans for data capture, HEDIS compliance, and care coordination, ensuring practice processes support positive patient and financial outcomes. The position reviews and contributes to assessments of provider offices, working closely with office administration and managers. It builds and maintains personalized working relationships with healthcare administrators, providers, community leaders, and others throughout the community. The coordinator also collaborates with the Physician Hospital Organization, administration, providers, and insurers on current and future quality and process-improvement initiatives, and develops individualized goals. The role is based in Michigan and follows a hybrid schedule: two days per week remotely and three days per week at 224 Park Avenue in Frankfort, with possible work in Empire as needed. The schedule is 40 hours weekly, Monday through Friday, 8 a.m. to 4 p.m. Employees must meet Munson Healthcare’s stated vaccination or exemption requirements.

Requirements

High school diploma or GED.
Post-secondary education in business or a related field.
Solid understanding of medical terminology.
Must live in the state of Michigan.

Nice To Haves

Two years of experience in the healthcare industry.
Medical Assistant certification or other clinically equivalent experience.

Responsibilities

Coordinate quality projects, payer quality programs, and incentives, including MIPS and APMs.
Develop action plans for data capture, HEDIS compliance, and care coordination to support patient outcomes and financial incentives.
Ensure practice processes are in place to capture available revenue from value-based programs.
Review and contribute to assessments of provider offices in collaboration with office administration and managers.
Maintain personalized relationships with healthcare administrators, providers, community leaders, and other community members.
Collaborate with the Physician Hospital Organization, administration, providers, and insurers on quality and process-improvement initiatives.
Develop individualized goals.