Quality Improvement Specialist

Mosaic Health Careers • Muskegon, MI

1d • Onsite

About The Position

Muskegon Family Care is looking for a Full- Time Quality Improvement Specialist to join our Supportive & Collaborative Team. Muskegon Family Care offers a competitive benefit package including, Paid Time Off, Holiday Pay, Vendor Discounts, Tuition Reimbursement up to $1,500 annually, and a 401K- safe harbor contribution, we match 100% up to 3% employee contribution: 50% for the next 2% employee contribution. Student Loan Forgiveness: Working for Muskegon Family Care may allow you to participate in programs that forgive the balance of qualifying student loans. Information/eligibility is available from the U.S. Department of Education.

Requirements

• Knowledge of medical terminology and medical abbreviation.
• High school diploma or GED (Required).
• CPR certification required within 6 months of employment.

Nice To Haves

• Registered or Certified Medical Assistant preferred.
• Three to six months’ related experience and/or training preferred.
• Computer and Medical Terminology experience preferred.

Responsibilities

• Review charts for missed services and schedule patients for appointments.
• Assembles gift bags and fit kits
• Pull UDS Measure reports and contact patients to schedule appointments utilizing Azara registry.
• Contacts patients to attend smoking cessation classes.
• Fit Kit pick up- contact patients to complete fit kit and drive to collect completed fit kits.
• Works missed services reports received from QI Analyst.
• Answers telephone and reply to voicemail messages.
• Enter data into patient electronic medical records when necessary.
• Orders due to preventive services when necessary.
• Maintains a courteous, helpful and conscientious attitude in dealing with co-workers and patients and their families, always ensuring professionalism and confidentiality.
• Understands all aspects of Healthcare Effectiveness Data and Information Set (HEDIS) scores and reporting.
• Understand and implement Patient Centered Medical Home initiatives to increase quality of care and provider reimbursement from BCBSM.
• Understands and implements healthy People 2020 goals and initiatives to improve measures.
• Regular and prompt attendance at work.
• All other duties assigned.

Benefits

• Paid Time Off
• Holiday Pay
• Vendor Discounts
• Tuition Reimbursement up to $1,500 annually
• 401K- safe harbor contribution, we match 100% up to 3% employee contribution: 50% for the next 2% employee contribution
• Student Loan Forgiveness

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED