Quality Improvement Specialist

Healthcentric Advisors

22h•Hybrid

About The Position

Healthcentric Advisors is a nationally recognized quality improvement organization helping providers and stakeholders measure and improve care and outcomes. As a Quality Improvement Organization (QIO), we lead initiatives funded by federal, state, and private partners. We offer a competitive benefits package, including 22 paid leave days, comprehensive health coverage, a generous 401(k) contribution, and a flexible work environment. The Role As a Quality Improvement (QI) Specialist, you serve as a subject matter expert, educator, and strategic partner to providers and healthcare stakeholders across New England. You use data to identify opportunities and guide the implementation of evidence-based care, strengthening care transitions and advancing whole person health, including physical, behavioral health (BH), and substance use disorder (SUD) care. You provide coaching and technical assistance to support problem-solving, sustain gains, and scale successful practices, while connecting providers across the continuum through peer learning and coalition-building to address shared health care related challenges. Our QI team brings experience across all care settings and deep expertise in areas such as patient safety, care transitions, quality management, and healthcare technology. We are continuing to expand our behavioral health and SUD capabilities and are seeking individuals with expertise and experience in these areas.

Requirements

BA/BS is required
3+ years of healthcare experience (QI, operations, or related)
Expertise or experience in behavioral health and/or substance use disorders
Demonstrated success in outreach, recruitment, partnership development, or stakeholder engagement
Strong communication and relationship-building skills
Experience with outreach, engagement, or partnership development
Ability to manage multiple priorities and workstreams
Proficiency with CRM platforms and virtual collaboration tools

Nice To Haves

LCSW/LICSW, CAC/CADC/LCAS, CCMHC, CBHT, etc. Other relevant behavioral health or SUD credentials considered

Responsibilities

Recruit and engage providers across the continuum in Quality Improvement efforts
Use data to identify opportunities and guide improvement efforts
Identify and support implementation of evidence-based and promising practices
Develop meaningful and feasible measurement strategies
Provide coaching and technical assistance to providers
Facilitate peer learning, collaboration, and coalition-building across the continuum
Develop and deliver training, tools, and resources
Conduct environmental scans to inform promising practices
Manage projects, timelines, and reporting