Quality Improvement Specialist
About The Position
Mentor Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. The company believes every person has the right to live well, and everyone deserves to have a fulfilling career. The Quality Improvement Specialist will join a mission-driven team in a dynamic environment where no day is ever the same. This role supports the company's mission by providing quality assurance/improvement technical assistance and subject matter expertise with local process improvement initiatives. This position is critical to the company's success and exemplifies the wonderful mission-driven work they do every day.
Requirements
- Bachelor’s degree or an equivalent combination of education and experience.
- Three years’ experience in quality improvement or other related social services field is required.
- Current driver's license, car registration, and auto insurance.
- Strong attention to detail, organizational skills, and the ability to multi-task to meet deadlines.
- Excellent communication and customer service skills.
- A commitment to quality in everything you do.
Responsibilities
- Provide quality assurance/improvement technical assistance and subject matter expertise with local process improvement initiatives.
- Verify implementation of effective strategies for improvement designed to measure and improve outcome measures.
- Monitor quality improvement goals and track outcomes and measurements.
- Review incident data and prepare and analyze trended reports for management.
- Conduct incident report training and technical support in a region.
- Perform internal investigations of incidents and/or allegations.
- Conduct audits and support operations to prepare for licensing / certification reviews.
Benefits
- Full compensation/benefits package for full-time employees.
- 401(k) with company match.
- Paid time off and holiday pay.
- Rewarding work, impacting the lives of those you serve, working alongside a great team of coworkers.
- Enjoy job security with nationwide career development and advancement opportunities.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
1,001-5,000 employees
