About The Position

This role works within Quality Management Services and is a full-time position on the first shift. The Quality Improvement Coordinator plays a key role in developing, implementing, and maintaining a comprehensive quality improvement program, with a specific focus on trauma-related initiatives. This includes educating physicians and staff, identifying and resolving quality issues, ensuring regulatory compliance, and preparing data for reporting to various agencies. The position also involves evaluating reports to identify improvement opportunities, maintaining knowledge of data and regulatory requirements, and collaborating with the IT team to optimize electronic medical record systems. Excellent communication and teamwork skills are essential for interacting with diverse populations and team members.

Requirements

  • Minimum of Associate Degree required.
  • Minimum of two (2) years of administrative experience or equivalent in a medical or hospital setting required.
  • Excellent communication skills and ability to interact with a diverse population.
  • Effectively interacts and communicates with team members as well as external customers/clients/potential employees.
  • Strong team working and collaborative skills.

Nice To Haves

  • Bachelor's Degree in healthcare related field preferred.
  • Prior experience in quality, regulatory, and/or compliance highly preferred.

Responsibilities

  • Works with Director of Quality and other trauma program staff to plan, design, implement, and maintain a comprehensive quality improvement program including education of physicians and staff on trauma related items.
  • Assists Director of Quality in identifying and problem solving quality improvement issues related to the trauma quality program.
  • Ensures compliance with trauma quality improvement initiatives. Reviews records and documentations as needed for abstraction. Assists the trauma program staff in accreditation readiness.
  • Gathers data and prepares reports that are needed for submission of quality data to various regulatory and accrediting agencies.
  • Evaluates trauma reports to assist Director of Quality in identifying opportunities for improvement and evaluate risk issues.
  • Maintain thorough and up-to-date knowledge of data and regulatory requirements applicable to assigned program areas.
  • Participate in staff meetings related to trauma quality improvement activities, and provide in-service training to staff and providers as needed.
  • Provide support as needed by working closely with the IT team in the optimization of electronic medical record systems and related clinical tools to ensure system capabilities are in line with clinical reporting expectations. Utilize multiple software applications to prepare spreadsheets, graphs, charts and power point presentations.
  • Exhibits excellent communication skills and ability to interact with a diverse population. Effectively interacts and communicates with team members as well as external customers/clients/potential employees. Strong team working and collaborative skills.
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