Quality Improvement Coordinator: Quality and Info Analytics:802

The Centers•Cleveland, OH

1d•$47,000 - $60,000•Hybrid

About The Position

The Quality Improvement Coordinator provides oversight of analyses and reports to evaluate program performance, supports efforts to incorporate meaningful data into quality improvement activities, and collaborates with an inter-professional team to implement and monitor client/patient, process and financial quality improvement work.

Requirements

A minimum of two years of professional experience in research, quality improvement, or applying techniques to extract and analyze data is required.
Ability to travel between sites as needed during the workday.
Must be aware of and sensitive to the cultural diversity of the population served.

Nice To Haves

A bachelor's degree in healthcare administration, business administration, quality management, or a related field is preferred.
Certification in Lean Six Sigma or as a Certified Quality Improvement Associate (CQIA) is preferred.

Responsibilities

Collaborates with risk and compliance, to develop, review and revise program policies, procedures as well as monitors adherence to workflows to streamline processes and ensure data validity.
Assists with monitoring of developments in the external regulatory environment and communicates any possible business impact to compliance and risk.
Supports the planning and conducting of ongoing monitoring of the standards, benchmarks, regulations, and key performance indicators through observations, client record reviews, and other program documentation for assigned programs.
Oversees data collection to ensure accurate and timely database entries.
Creates reports for the quality improvement team, organizational leadership, and stakeholders to track quality improvement activities, trends and patterns, and identify further opportunities for improvement.
Evaluates patterns of performance to determine if standards, benchmarks, and/or regulations are met.
Initiates, monitors and communicates the effectiveness of corrective action plans.
Recommends corrective actions to the Program Director and the Director of Quality.
Leads and/or supports improvement teams and projects that use monitoring and outcome results to improve performance.
Assists with the development, distribution, collection and reporting of consumer and stakeholder satisfaction surveys.
Supports research and evaluation activities through data collection, analysis and summarizing qualitative and quantitative results.
Other duties as assigned