Quality Improvement Coordinator II

The University of Kansas Health System•Westwood, KS

12d•Onsite

About The Position

The Quality Improvement Coordinator II provides ongoing leadership, support, instruction, and facilitation to meet and exceed quality and performance improvement, as well as, regulatory standards. The Quality Improvement Coordinator II supports continuous quality improvement efforts related to disease-specific certifications and other regulatory accreditation's with guidance from leadership. This position is responsible for coordinating data collection, management, and reporting of operational and clinical data by utilizing appropriate statistical, analytical, and quality improvement methodologies to identify, implement, and maintain quality and performance improvement initiatives.

Requirements

High School Graduate
Bachelors Degree in Health Administration, Public Health, Nursing, Business, IT or other related field
Intermediate computer skills in Microsoft Word, Excel, PowerPoint
Ability to work under pressure and meet inflexible deadlines while maintaining composure
Excellent communication, writing, organizational, time-management, and presentation skills
Ability to effectively interact with multidisciplinary teams, including physicians, administrative staff, clinical personnel, peers, and patients
Demonstrate persistence in solving problems
Travel between UKHS sites/locations

Nice To Haves

Master's Degree MPH, Health Adminstration, MBA, Nursing Informatics or other related field
Experience with electronic health records (i.e., Epic)
Familiarity with statistical programming languages (i.e., SAS, SPSS, R, Stata) and SQL
Certified Professional in Healthcare Quality (CPHQ) - National Association of Healthcare Quality (NAHQ)

Responsibilities

Demonstrates the ability to lead quality improvement teams by transforming data into information, obtaining consensus from stakeholders, and facilitating implementation of action plans to meet identified areas of opportunity.
Participates in clinical, quality, and operational meetings to discuss/communicate trends and data analysis to service line/department leadership.
Develops collaborative relationships with service line/department physician and leadership team members to disseminate data across the service line.
Assists with implementation of ongoing organizational needs assessment for quality, regulatory compliance, accreditation, and certification activities to ensure that all service line/department sites are in compliance with required standards, including, but not limited to, the development and implementation of TJC tracer teams to continuously evaluate standards compliance and works with departments to maintain continuous readiness.
Makes appropriate recommendations based on assessment.
Applies statistical and analytical methodologies, such as bench marking, descriptive statistics, hypothesis testing, control charts, run charts, Pareto charts, to qualitative and quantitative data sets to facilitate quality and performance improvement within the service line/department, as well as, uses appropriate visualization techniques to present complex data.
Demonstrates competence to select and utilize data analytic software and platform functions.
Oversee data collection, abstraction, documentation, and monitoring from clinical and administrative sources to facilitate the delivery of safe and high quality integrated health care within the service line/department.
Interfaces as needed with patients and staff to procure data.
Collaborates with Quality Improvement Coordinator I to facilitate accuracy, timeliness, reproducibility, and confidentiality of data collection and reporting.
Assists with development and monitoring of basic dashboards, scorecards, and routinely updates compliance reports that monitor quality, patient safety, regulatory preparedness outcomes, including, but not limited to blood culture contamination, hand hygiene, falls, critical results monitoring, billing/volume data, patient satisfaction CMS quality programs, Commission on Cancer, TJC, Quality Oncology Practice Initiative, and Vizient performance metrics; and other service line/department as needed.
Serves as a subject matter expert (SME)/resource for clinical, quality, and performance improvement indicators within service line/department and ensures that data are interpreted accurately according to best practice and standard work procedures.
Participates in project development, facilitation, implementation, and sustainability of LEAN activities.
Works collaboratively with internal partners, such as Risk Management, Organizational Improvement, Infection Control, and Kaizen Promotion Office
Maintains competency and enhances professional growth and development though continuing education, conference attendance, workshops, and seminars.
Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
Other duties may be assigned as required.