Quality Improvement Analyst

EVCHC Website•Pomona, CA

3d•Onsite

About The Position

The Quality Improvement (QI) Analyst supports East Valley Community Health Center’s Continuous Quality Improvement (CQI) and Quality Assurance (QA) program by providing analytic, reporting, and data interpretation support for quality improvement initiatives. This role partners closely with QI leadership, QI Specialists, and care teams to build, analyze, and interpret data that informs improvement priorities, supports Patient-Centered Medical Home (PCMH) activities, and ensures compliance with HRSA and health plan quality requirements.

Requirements

Minimum two (2) years of experience in data analysis, healthcare reporting, business intelligence, or a related field.
Experience extracting, analyzing, and validating data from multiple sources, including Electronic Health Record (EHR) systems.
Strong Microsoft Excel skills, including PivotTables, formulas, lookups, and data analysis.
Experience developing dashboards, reports, and performance metrics.
Knowledge of HIPAA, healthcare data privacy, and regulatory compliance.
Excellent communication and organizational skills, with the ability to present complex data clearly.
Ability to work independently, collaborate with IT and clinical departments, and meet reporting deadlines.

Nice To Haves

Bachelor's degree in Data Analytics, Health Informatics, Information Systems, Healthcare Administration, or a related field preferred; equivalent experience may be considered.
Knowledge of SQL, Power BI, Tableau, SSRS, or similar data reporting tools preferred.
Experience with NextGen EHR or similar healthcare systems preferred.
Familiarity with population health platforms such as Azara, i2i, or Relevant is a plus.
Knowledge of UDS, HEDIS, HRSA, PCMH, and healthcare quality reporting preferred.
Experience in an FQHC, community health center, or healthcare organization preferred.

Responsibilities

Develop, maintain, and enhance clinical quality dashboards, reports, and performance scorecards.
Extract, organize, analyze, and validate healthcare data from EHR systems and other reporting platforms.
Analyze clinical, operational, and patient population data to identify trends, performance gaps, and opportunities for improvement.
Support HRSA, UDS, HEDIS, PCMH, and health plan quality reporting through accurate data collection and validation.
Conduct data reconciliation, chart audits, and quality measure logic reviews to ensure reporting accuracy and data integrity.
Identify and investigate discrepancies between EHR documentation, clinical data, and reporting systems.
Collaborate with IT and EHR Support teams to troubleshoot reporting issues, improve data quality, and optimize reporting processes.
Develop recurring and ad hoc reports for QI leadership, clinical departments, and organizational committees.
Maintain documentation of reporting methodologies, data sources, quality measure definitions, and validation procedures.
Provide QI Specialists and clinical teams with accurate performance data to support quality improvement initiatives.
Support preparation of data reports and analysis for Quality Committees, audits, and HRSA Operational Site Visits (OSVs).
Participate in Data Governance initiatives to improve data accuracy, consistency, and reporting standards.
Identify opportunities to automate reporting processes, improve data collection efficiency, and reduce manual reporting efforts.
Perform other duties as assigned.