Quality Engineering Intern
About The Position
Aptiv's Connection Systems (CS) segment delivers a full range of advanced connection solutions to make vehicles safer, greener and more connected with innovations in high voltage, data connectivity, electrical centers, safety-critical connectors and much more. Your Role The Quality Engineering Intern will support the Quality Engineering team in developing, implementing and maintaining warranty analysis processes with all customers, striving for issues resolutions, interfacing with Product Engineering and Manufacturing teams on investigation of root causes and implementation of corrective actions. Ensure warranty costs management and communication with finance teams, pursuing costs reduction and accurate provisions. This position will be located in Troy, MI.
Requirements
- Pursuing degree in Engineering
- Must maintain minimum 3.0 GPA
- Well versed on Microsoft suite software, specifically Excel and PowerPoint
Nice To Haves
- Automotive industry market knowledge
Responsibilities
- Learn customers’ warranty procedures and monitor their portals for warranty claims.
- Review warranty claims per customers' requirements to identify problems.
- Participate in warranty returns and testing.
- Participate in root cause analysis using problem solving tools.
- Work with engineering teams to define and implement design and/or manufacturing changes to fix warranty issues.
- Maintain accurate records of warranty claims, investigations, and resolutions.
- Analyze warranty data and trends to identify risks and proactively address potential customer concerns and/or high warranty costs.
- Identify and communicate warranty claims and/or costs charged inappropriately to Aptiv.
- Collaborate with finance and customer service teams to track warranty costs, make future estimates, support claims reconciliation, and ensure accurate reporting of warranty-related expenditures.
Benefits
- Holiday Paid Time Off
- Relocation assistance may be available
- Discount programs with various manufacturers and retailers
- Muti-discipline experience in an Automotive product design and manufacturing major supplier
- Learning and development opportunities
- Opportunities to give back to the community
- competitive health insurance package
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What This Job Offers
Career Level
Intern
Education Level
Associate degree
