Quality Engineer

Informa Group .

1d•Hybrid

About The Position

Taylor & Francis is seeking a highly motivated Quality Engineer with expertise in Salesforce, test automation, and modern Quality Engineering practices. The role focuses on hands-on testing across UI, API, backend, integration, and performance layers, developing scalable automation, driving quality throughout the SDLC, and using AI-powered tools to improve software quality and delivery. The successful candidate will work with cross-functional teams and mentor junior Quality Engineers. The role uses a balanced working model, with at least three days per week in person at the Bengaluru office and flexibility to work remotely at other times. Candidates must have the right to work and live in India and live within commuting distance of the office.

Requirements

4–5 years of experience in Quality Engineering, with strong test automation expertise.
Solid understanding of Salesforce architecture, including Sales Cloud, Marketing Cloud, and configuration elements such as objects, fields, workflows, Process Builder, and flows.
Strong knowledge of Salesforce backend concepts, including SOQL, SOSL, and data model relationships.
Practical experience testing Order to Cash processes, including quote generation, order management, billing, and invoicing.
Strong hands-on experience with Playwright using TypeScript or JavaScript.
Experience designing and maintaining scalable automation frameworks.
Strong experience in API automation, including REST APIs, Postman, and API testing frameworks.
Experience with backend testing, including SQL, databases, log validation, and microservices.
Hands-on experience with performance testing using JMeter or BlazeMeter.
Experience integrating automated testing into CI/CD pipelines using GitHub Actions.
Strong understanding of SDLC, STLC, Agile/Scrum, and modern Quality Engineering practices.
Experience with Git and collaborative development workflows.
Strong understanding of functional, integration, regression, system, and end-to-end testing.
Experience with test strategy, risk-based testing, test planning, and quality metrics.
Experience in defect management, root cause analysis, and release quality validation.
Knowledge of test data management, environment management, and quality governance.
Strong analytical, debugging, and problem-solving skills.
Excellent communication, collaboration, and stakeholder management skills.
Experience using AI-assisted testing tools to improve test design, automation development, execution, and maintenance; Claude Code is preferred.
Passion for automation, engineering excellence, and continuous improvement.
Belief that quality is a shared team responsibility and ability to identify risks early and drive preventive quality practices.
Ability to learn quickly and adopt emerging technologies and AI-powered engineering solutions.
Ability to mentor and coach team members and foster a culture of quality.
Ability to work proactively and independently in a fast-paced Agile environment.
Must have the right to work and live in India, and live within commuting distance of the Bengaluru office.

Nice To Haves

Experience with Docker and Kubernetes.
Exposure to AWS or Azure cloud platforms.
Experience testing microservices-based and distributed architectures.
Exposure to contract testing or service virtualization tools such as Specmatic, Pact, or WireMock.
Knowledge of Accessibility (WCAG) and security testing.
Experience with monitoring and observability tools.
Experience working on enterprise SaaS or publishing/content management platforms.
ISTQB Certification.
Playwright Certification.
AWS Fundamentals Certification.
Performance Testing Certification.
Experience with AI-driven Quality Engineering practices.

Responsibilities

Design, develop, and maintain scalable, reusable automation frameworks using Playwright with TypeScript or JavaScript.
Develop, execute, and maintain automated tests for UI, API, backend, integration, regression, system, and end-to-end testing.
Participate in requirements analysis, test strategy, test planning, risk assessment, test estimation, and release validation.
Validate REST APIs, backend services, databases, and microservices through automated and manual testing.
Perform performance and load testing with JMeter or BlazeMeter, analyze bottlenecks, and recommend performance improvements.
Integrate automation suites into CI/CD pipelines using GitHub Actions, including quality gates, automated reporting, and continuous feedback.
Perform backend validation using SQL, database queries, log analysis, and data verification.
Manage test environments and test data to support reliable, repeatable test execution.
Collaborate with Product Managers, Developers, DevOps, Business Analysts, and other stakeholders to deliver high-quality software.
Perform defect analysis and root cause analysis, and support production issue investigations.
Use AI-powered engineering tools such as Claude Code to accelerate test design, automation development, defect analysis, and framework maintenance.
Continuously improve automation coverage, framework stability, execution efficiency, and engineering practices.
Mentor junior Quality Engineers through technical guidance, code reviews, and knowledge sharing.

Benefits

Competitive salary and bonus.
24 days annual leave.
4 volunteering days annually.
Day off for your birthday.
Pension contributions.
Medical insurance for the employee and dependants; life cover and personal accident cover for the employee.
Seasonal social and charitable events.
Training and development.
Tools and equipment for remote working.
Flexible working and support to work from home or remotely when not working in person.