Quality Engineer – Phoenix Products
About The Position
The Quality Engineer will lead root-cause analysis and corrective/preventive action activities using structured problem-solving tools. This role involves analyzing trends in scrap, rework, defects, customer complaints, supplier issues, and internal non-conformances. The engineer will develop and maintain control plans, inspection criteria, process standards, and quality documentation. Support for ISO 9001/QMS compliance through internal audits, process reviews, document control, and audit preparation is also a key responsibility. The position requires partnering with production teams to improve process capability, reduce variation, and prevent repeat defects. Additionally, the role supports supplier quality performance through issue resolution, corrective action follow-up, incoming inspection improvements, and supplier scorecards. Training employees on quality requirements and tracking quality performance metrics with actionable reporting are also part of the duties. This role performs other duties as assigned.
Requirements
- Bachelor’s Degree in a related area of study.
- 3-4 years of experience.
- Experience in ISO 9001:2015.
- Proficient in Microsoft Word, Excel and PowerPoint.
- Experience in root cause corrective action.
- Experience with gage R&R and SPC.
Nice To Haves
- Certified Quality Engineer.
- Certified Quality Auditor.
- ISO 9001 Lead Auditor.
- Six Sigma Green Belt or higher.
Responsibilities
- Lead root-cause analysis and corrective/preventive action activities using structured problem-solving tools such as 5 Why, fishbone analysis, 8D, and Pareto analysis.
- Analyze trends in scrap, rework, defects, customer complaints, supplier issues, and internal non-conformances.
- Develop and maintain control plans, inspection criteria, process standards, and quality documentation.
- Support ISO 9001/QMS compliance through internal audits, process reviews, document control support, and audit preparation.
- Partner with production teams to improve process capability, reduce variation, and prevent repeat defects through processes such as gage R&R.
- Support supplier quality performance through issue resolution, corrective action follow-up, incoming inspection improvements, and supplier scorecards.
- Train employees on quality requirements, inspection expectations, nonconformance handling, and process controls.
- Track quality performance metrics and provide management with actionable reporting.
- Performs other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
