Infrastructure Engineer (Enterprise Products)

SpaceX•Redmond, WA

About The Position

SpaceX is hiring an Infrastructure Engineer for its Starlink Enterprise team. Starlink Transit is a rapidly deployable solution that can deliver up to 20 Gbps of IP transit to remote locations. The engineer will own the design and execution of technically challenging customer solutions in remote locations, working directly with customers and hardware to improve performance and reliability, resolve technical issues, and expand the markets served by Starlink Transit. The role calls for a technically excellent, self-starting problem solver who can manage complex projects and work collaboratively in a dynamic, fast-paced environment. The position includes customer-facing technical support, development of rapid antenna deployment processes, and hands-on support for installation, activation, troubleshooting, and integration. It also involves designing novel hardware solutions and traveling domestically and internationally to customer sites. The position may require long hours and occasional weekend work to meet critical project timelines.

Requirements

Bachelor’s degree in aerospace, mechanical, or electrical engineering or another STEM discipline, or at least 2 years of professional engineering experience in lieu of a degree.
Willingness to travel domestically and internationally in support of customer site design and activations.
Willingness to work long hours and occasional weekends when necessary to support critical project timelines.

Nice To Haves

Experience with electrical, mechanical, or structural design and analysis.
Experience building, producing, or integrating components into an assembly, structure, vehicle, or site under strict quality and timeline requirements.
Demonstrated success in multidisciplinary project execution.
Experience producing construction drawings or plans.
Experience with SQL, Matlab, Python, C++, or similar tools.
Experience producing dashboards or analytical and statistical models, such as with Tableau or PowerBI.
Experience with physical network infrastructure design or planning.
Experience in design and construction of power systems.

Responsibilities

Work directly with Starlink Transit hardware and customers to improve performance and reliability and resolve technical issues.
Develop processes and methods that enable rapid deployment of antennas.
Provide pre-sales support to sales teams as the technical subject matter expert and engineering representative in customer interactions and proposal reviews.
Support activation of new installations from hardware delivery through initial connectivity.
Travel to remote customer sites to drive rapid installation, troubleshooting, and integration of Starlink Transit solutions.
Design novel hardware solutions to expand the markets served by Starlink Transit.

Benefits

Potential eligibility for long-term incentives in the form of company stock or long-term cash awards.
Potential discretionary bonuses.
Ability to purchase additional stock at a discount through an Employee Stock Purchase Plan.
Comprehensive medical coverage.
Vision coverage.
Dental coverage.
401(k) retirement plan.
Short- and long-term disability insurance.
Life insurance.
Paid parental leave.
Various other discounts and perks.
Up to 3 weeks of accrued paid vacation.
10 or more paid holidays per year.
Washington State paid sick time in compliance with state and federal law.
Company shuttles for roundtrip travel from select Seattle locations to the SpaceX Redmond office Monday to Friday.