Quality Engineer

SANKO GOSEI TECH • Fort Wayne, IN

7d • $50,000 - $70,000

About The Position

The Quality Engineer is responsible for managing and resolving internal and external product failures. The role emphasizes timely containment, root-cause analysis, and corrective action for quality issues, with particular attention to repeat issues. It also manages customer satisfaction ratings and drives improvement through effective problem-solving and preventative activities.

STU Incorporated is a custom injection molding company whose goals include providing defect-free, cost-efficient products on time; operating as a world-class supplier; continuously improving company performance through teamwork; developing strong supplier relationships; maintaining a union-free organization; providing long-term shareholder returns; fulfilling community responsibilities; and promoting safe work practices and environmental responsibility.

The Quality Engineer leads customer-issue resolution and team problem-solving, produces and analyzes quality performance metrics, coordinates warranty analysis and customer liaison activities, and supports robust product and process design through FMEAs, process flow mapping, and control plans. The role also develops preventative-action systems, coordinates customer-based quality engineers and responses to concerns, monitors supplier performance and corrective actions, participates in the LPA system, and conducts process audits to IATF16949 requirements.

Requirements

• At least 10 years of quality experience in the automotive manufacturing sector.
• Strong leadership ability and high ethical and professional standards; must accept responsibility for performance and be trusted by subordinates, peers, and superiors.
• Strong computer literacy and familiarity with OEM portal access.
• Commitment to continuous improvement to meet increasing quality, cost, and delivery demands.
• Ability to communicate effectively with the Manufacturing Operations Team and Executive Management team.
• Excellent interpersonal and technical problem-solving skills.
• Organized, structured approach to work, with strong attention to detail.
• Strong mechanical aptitude and ability to learn new technologies quickly.
• Ability to handle stressful employee situations and treat people with respect.
• Ability to excel in a team-based environment.
• Ability to work proactively and plan and respond accordingly.
• Willingness to travel on a limited basis.

Responsibilities

• Lead company activity to resolve customer-driven quality issues, coordinate team-based problem solving, and train team members in problem-solving techniques.
• Generate performance metric reports covering customer satisfaction ratings, internal and external rejection data, and cost of quality.
• Analyze metrics to identify and facilitate continuous improvement in product and process performance.
• Coordinate product warranty analysis, customer liaison, and improvement activities.
• Lead and support product and process FMEAs, process flow mapping, and control plan development for robust process design for new and existing products.
• Develop systems that enhance preventative actions for current and future product development and performance.
• Coordinate customer-based quality engineers and ensure timely responses to concerns.
• Monitor supplier performance and coordinate supplier corrective actions when required.
• Participate in the LPA system and conduct process audits to IATF16949 requirements.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed