Quality Engineer

Exol•Wilmington, MA

1d•Hybrid

About The Position

Symbotic is seeking a Quality Engineer to join their team. This role involves interfacing with manufacturing, supplier quality, engineering, and test teams to ensure high levels of quality and field reliability for robotic systems. The Quality Engineer will also serve as a Lead for Quality Technicians, overseeing product quality through comprehensive inspections and leading quality improvement initiatives. The ideal candidate will apply technical knowledge, metrology tools, and methodologies to analyze field data, bot health, and site quality concerns.

Requirements

Bachelor’s degree in engineering or a related technical discipline is required.
A minimum of 10 years of experience in quality assurance and inspection.
At least 2 years of quality engineering experience in a regulated manufacturing industry.
Proven ability to lead cross-functional teams and manage quality initiatives, specifically within robotics or complex electromechanical systems.
Deep knowledge of quality management tools including FMEA, DOE, MSA, GRR, and Control Plans.
Strong quantitative and analytical skills with proficiency in statistical process control software such as Minitab, JMP, or SAA.

Nice To Haves

CQE, Six Sigma Black Belt, or certified ISO 9001/AS9100 auditor preferred.

Responsibilities

Oversee quality control operations and lead Quality Technicians in inspecting and testing products to ensure they meet strict requirements.
Plan, execute, and manage quality activities, including creating and implementing comprehensive quality control protocols for new products and processes.
Lead cross-functional teams to solve significant quality issues using structured methods such as QRRC, QRQC, 8-D, and 5-Why analysis.
Perform manufacturing quality activities focused on daily and weekly performance updates using dashboards and KPIs.
Analyze and evaluate field return materials (RMA) and utilize root cause methodologies to develop corrective and preventive actions.
Conduct internal audits and prepare the organization for external quality reviews and certifications such as ISO 9001.
Communicate issues and drive resolution with bot manufacturing, test, and engineering teams to address failures found in production.