Quality Engineer II - JDAS

Jabil•Tampa, FL

About The Position

The Quality Engineer II represents the Quality function and provides technical support and leadership for quality systems, manufacturing processes, supplier quality, customer quality concerns, and corrective action initiatives. The role drives continuous improvement, supports compliance requirements, and collaborates across functions to help ensure product quality and customer satisfaction. The position develops and maintains QA plans, process routings, inspection materials, and quality documentation. It supports process design and quoting, specialized quality training, corrective and preventive action activities, defect analysis, supplier assessments, and quality improvements. The Quality Engineer also provides technical guidance to Quality Engineering personnel and acts as a primary liaison between Jabil, customers, and suppliers on quality-related issues. The role supports compliance with company procedures and applicable standards, including ISO, EN4600, and GMP. It also requires adherence to safety, health, and security procedures. A bachelor's degree is required, and U.S. citizenship is required for site-specific security clearance.

Requirements

Bachelor's degree required.
Minimum of two years of related experience in Quality Engineering, Quality Assurance, Manufacturing Engineering, Supplier Quality, or a related field.
Knowledge of Quality Assurance and Quality Engineering principles.
Understanding of manufacturing processes, product quality requirements, and quality management systems.
Experience developing and maintaining QA plans, process routings, and quality documentation.
Knowledge of corrective and preventive action methodologies.
Familiarity with Statistical Process Control tools and quality data analysis techniques.
Ability to investigate defects, identify root causes, and implement corrective actions.
Experience conducting trend analysis and interpreting quality performance metrics.
Knowledge of supplier quality management and supplier performance improvement practices.
Ability to evaluate inspection processes and develop inspection instructions and quality aids.
Understanding of ISO, EN4600, GMP, and other quality system requirements.
Strong analytical, problem-solving, organizational, and prioritization skills, with attention to detail.
Excellent verbal and written communication skills and ability to communicate effectively with customers, suppliers, manufacturing teams, and leadership.
Ability to develop and deliver technical training programs.
Strong collaboration and relationship-building skills.
Proficiency with Microsoft Office applications and quality management software systems.
Ability to interpret technical drawings, specifications, procedures, and customer requirements.
Ability to work independently and collaboratively in a fast-paced manufacturing environment.
U.S. citizenship required for site-specific security clearance.

Nice To Haves

Degree in Quality, Engineering, Manufacturing, Industrial Technology, or a related technical field.
Experience supporting manufacturing, quality systems, or continuous improvement initiatives.
Experience working with corrective and preventive action programs.
Bachelor's degree in Engineering, Quality, Manufacturing, or a related technical discipline.
Experience supporting ISO-compliant quality management systems.
Experience with SPC, CAPA, Root Cause Analysis, FMEA, and Continuous Improvement methodologies.
Experience working directly with customers and suppliers on quality-related issues.
Experience in electronics manufacturing, aerospace, defense, medical device, or other regulated industries.
ASQ certifications such as Certified Quality Engineer (CQE) or Certified Quality Auditor (CQA).
Experience leading quality improvement projects and cross-functional initiatives.
Knowledge of Lean Manufacturing and Six Sigma methodologies.

Responsibilities

Develop and maintain Quality Assurance plans and process routings that reflect operational activities and requirements.
Support quoting through participation in process design, development, and implementation.
Evaluate and improve inspection processes by developing inspection aids, work instructions, and inspection guidelines.
Develop and deliver specialized quality training for applicable functions.
Review and maintain quality documentation and records, and develop systems for document storage, organization, and accessibility.
Review customer and supplier discrepancies and coordinate corrective and preventive action activities.
Track and monitor corrective action effectiveness and closure.
Analyze defect trends originating from customers, suppliers, and internal manufacturing operations.
Participate in vendor surveys and supplier quality assessments as required.
Work proactively with suppliers to support process improvements and quality enhancements.
Ensure compliance with company policies, procedures, and quality management system requirements, including applicable ISO, EN4600, and GMP requirements.
Monitor departmental quality activities and provide technical guidance to Quality Engineering personnel.
Provide technical support to customers regarding quality issues and concerns.
Use SPC data and corrective action tracking systems to drive quality improvements.
Create and implement meetings, procedures, and team initiatives supporting corrective and preventive action programs.
Serve as the primary liaison between Jabil, customers, and suppliers regarding quality issues.
Support continuous improvement across manufacturing and quality systems and improve technical support capabilities within the Quality organization.
Follow applicable safety and health rules and regulations and company security procedures.
Perform other duties and responsibilities as assigned.

Benefits

Medical, dental, prescription drug, and vision insurance with HRA and HSA options
401(k) match
Employee stock purchase plan
Paid time off
Tuition reimbursement
Life, AD&D, and disability insurance
Commuter benefits
Employee assistance program
Pet insurance
Adoption assistance
Annual merit increases
Community volunteer opportunities