Quality Engineer II

Hub International Insurance•Chicago, IL

About The Position

HUB International is seeking an experienced Test Lead, titled Quality Engineer II, to join its Enterprise Testing Team. The role helps ensure applications meet requirements and total quality management standards. The engineer develops test strategies and leads and coordinates testing activities, including analysis, design, execution, and implementation. The position performs manual and automated testing and collaborates with business analysts, subject matter experts, developers, project managers, testers, and business stakeholders. The role supports multiple projects and applications and contributes to agile team activities and the adoption of effective testing practices and tools.

Requirements

  • At least 8 years of industry experience in Software Quality Assurance.
  • Hands-on experience as a Test Lead working with developers, Business Analysts, Project Managers, other testers, and business stakeholders.
  • Strong knowledge of QA methodology and tools, with demonstrated experience in both automation and manual testing.
  • Experience in the insurance domain.
  • Good understanding of AI concepts and their application in QA processes.
  • Experience with Playwright and other automation tools.
  • Experience with test management, bug tracking, and source code management tools such as JIRA, Tricentis, Git, and Bitbucket.
  • Ability to write complex SQL queries to validate data changes or troubleshoot issues.
  • Experience with agile or scrum software development methodologies.
  • Ability to articulate technical challenges and solutions effectively.
  • Excellent communication, collaboration, reporting, analytical, and problem-solving skills.
  • Ability to prioritize and deliver stories independently and communicate bugs and risks.
  • Comfort working with cross-functional teams on fast-paced projects while delivering high-quality products.
  • Bachelor's degree in Software Engineering, Computer Science, Engineering, or a related discipline.

Nice To Haves

  • Experience with performance testing tools such as JMeter or LoadRunner.
  • Master's degree in Software Engineering, Computer Science, or a related discipline.

Responsibilities

  • Work with the Testing Manager to develop test strategy.
  • Design and deliver functional, system integration, regression, and performance testing, and support user acceptance testing.
  • Analyze requirements and create test scenarios and test cases in collaboration with Business Analysts and Subject Matter Experts.
  • Evaluate functional and non-functional requirements for testability, and assess test cases and use cases for automation feasibility.
  • Create and execute automated tests using Playwright or similar tools.
  • Create and execute manual test cases according to project requirements.
  • Develop and execute performance tests as needed.
  • Reproduce, debug, and isolate bugs, and verify fixes.
  • Coordinate with developers and other responsible teams to resolve bugs.
  • Support testing activities across multiple projects and applications as required.
  • Participate in agile team activities, including daily stand-ups, release planning, sprint planning, and end-of-sprint ceremonies.
  • Investigate and institutionalize new tools, methods, and standards, including AI applicability and industry best practices.
  • Estimate testing tasks and work productively with minimum supervision while contributing positively to the team.

Benefits

  • Comprehensive health, dental, vision, life, and disability insurance plans.
  • Flexible spending account (FSA) and health savings account (HSA) options.
  • 401(k) accounts and retirement savings matching.
  • Paid time off, including vacation, sick, personal, floating holidays, and company holidays.
  • Paid parental leave.
  • Wellbeing program.
  • Company-paid life and disability plans.
  • Structured training, licensing support, and ongoing development opportunities.
  • Eligible annual bonuses, equity, and commissions may be available for some positions.
  • Community impact opportunities through HUB Gives.
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