Quality Engineer II - JDAS

Jabil•Tampa, FL

About The Position

The Quality Engineer II represents the Quality function and provides technical support and leadership for quality systems, manufacturing processes, supplier quality, customer quality concerns, and corrective action initiatives. The role drives continuous improvement, supports compliance requirements, and collaborates across functions to promote product quality and customer satisfaction. The position develops and maintains QA plans, process routings, inspection materials, quality documentation, and recordkeeping systems. It reviews customer and supplier discrepancies, coordinates corrective and preventive actions, monitors their effectiveness and closure, and analyzes defect trends across customer, supplier, and internal manufacturing sources. The role also supports supplier assessments and improvements, customer quality inquiries, quality training, and compliance with company policies and applicable quality standards. The Quality Engineer II uses SPC data and corrective action tracking systems to drive improvements, provides technical guidance to Quality Engineering personnel, and serves as the primary liaison among Jabil, customers, and suppliers on quality-related matters. The role also supports manufacturing and quality-system continuous improvement, adheres to safety and security procedures, and may perform other assigned duties.

Requirements

Bachelor's degree required.
At least two years of related experience in Quality Engineering, Quality Assurance, Manufacturing Engineering, Supplier Quality, or a related field.
Knowledge of Quality Assurance and Quality Engineering principles.
Understanding of manufacturing processes, product quality requirements, and quality management systems.
Experience developing and maintaining QA plans, process routings, and quality documentation.
Knowledge of corrective and preventive action methodologies.
Familiarity with Statistical Process Control (SPC) tools and quality data analysis techniques.
Ability to investigate defects, identify root causes, and implement corrective actions.
Experience conducting trend analysis and interpreting quality performance metrics.
Knowledge of supplier quality management and supplier performance improvement practices.
Ability to evaluate inspection processes and develop inspection instructions and quality aids.
Understanding of ISO, EN4600, GMP, and other quality system requirements.
Strong analytical and problem-solving skills; ability to manage multiple projects and priorities simultaneously.
Strong organizational skills and attention to detail.
Excellent verbal and written communication skills and ability to communicate effectively with customers, suppliers, manufacturing teams, and leadership.
Ability to develop and deliver technical training programs.
Strong collaboration and relationship-building skills.
Proficiency with Microsoft Office applications and quality management software systems.
Ability to interpret technical drawings, specifications, procedures, and customer requirements.
Ability to work independently and collaboratively in a fast-paced manufacturing environment.
U.S. citizenship required for site-specific security clearance.

Nice To Haves

Degree in Quality, Engineering, Manufacturing, Industrial Technology, or a related technical field.
Experience supporting manufacturing, quality systems, or continuous improvement initiatives.
Experience working with corrective and preventive action programs.
Bachelor's degree in Engineering, Quality, Manufacturing, or a related technical discipline.
Experience supporting ISO-compliant quality management systems.
Experience with SPC, CAPA, Root Cause Analysis, FMEA, and Continuous Improvement methodologies.
Experience working directly with customers and suppliers on quality-related issues.
Experience in electronics manufacturing, aerospace, defense, medical device, or other regulated industries.
ASQ certifications such as Certified Quality Engineer (CQE) or Certified Quality Auditor (CQA).
Experience leading quality improvement projects and cross-functional initiatives.
Knowledge of Lean Manufacturing and Six Sigma methodologies.

Responsibilities

Develop and maintain QA plans and process routings that reflect operational activities and requirements.
Support quoting by participating in process design, development, and implementation.
Develop inspection aids, work instructions, and inspection guidelines to evaluate and improve inspection processes.
Develop and deliver specialized quality training for applicable functions.
Review and maintain quality documentation and records; develop and maintain systems for document storage, organization, and accessibility.
Review customer and supplier discrepancies and coordinate corrective and preventive action activities.
Track and monitor corrective action effectiveness and closure.
Analyze defect trends from customer, supplier, and internal manufacturing sources.
Participate in vendor surveys and supplier quality assessments as required.
Work with suppliers to support process improvements and quality enhancements.
Ensure compliance with company policies, procedures, and quality management system requirements, including applicable ISO, EN4600, GMP, and other standards.
Monitor departmental quality activities and provide technical guidance to Quality Engineering personnel.
Provide technical support to customers on quality-related issues and concerns.
Use SPC data and corrective action tracking systems to drive quality improvements.
Create and implement meetings, procedures, and team-based initiatives supporting corrective and preventive action programs.
Serve as the primary liaison between Jabil, customers, and suppliers regarding quality-related issues.
Support continuous improvement across manufacturing and quality systems and improve technical support capabilities within the Quality organization.
Follow applicable safety, health, and company security procedures.
Perform other duties and responsibilities as assigned.

Benefits

Medical, dental, prescription drug, and vision insurance with HRA and HSA options
401(k) match
Employee stock purchase plan
Paid time off
Tuition reimbursement
Life, AD&D, and disability insurance
Commuter benefits
Employee assistance program
Pet insurance
Adoption assistance
Annual merit increases
Community volunteer opportunities