Quality Engineer Technician

Lumentum•Greensboro, NC

3d•$70,000 - $90,000

About The Position

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! The Quality Engineer Technician supports product quality, yield performance, and QMS effectiveness within manufacturing operations. This role ensures compliance with ISO 9001 and customer requirements while applying engineering and statistical methods to improve process stability, yield, and cost of quality across fabrication processes. The position works cross‑functionally with Engineering, Operations, Supply Chain, and customers to ensure the consistent delivery of high‑performance, reliable products.

Requirements

Bachelor’s or Master’s degree in Engineering or related field
2-5+ years in semiconductor or advanced manufacturing
Strong background in process quality, SPC, DOE, and root cause analysis
Effective cross‑functional communication skills

Nice To Haves

Knowledge of ISO 9001 and QMS processes
Experience with SPC, DOE, FMEA, CAPA, and control plans
Proficiency with Minitab, JMP, Python, Tableau, or similar tools
Familiarity with semiconductor, optical, or precision manufacturing

Responsibilities

Support compliance with ISO 9001 and internal QMS requirements
Maintain quality procedures, work instructions, and records
Support internal, customer, and certification audits
Execute CAPA using structured problem‑solving methods (8D, DMAIC)
Support document control, change management, and traceability
Support supplier quality activities, including incoming quality and SCARs
Collaborate with fabrication, coating, polishing, and engineering teams to support process stability and yield
Provide day‑to‑day production support to resolve quality issues and minimize downtime
Support review of process changes, deviations, and nonconformances
Perform root cause analysis for scrap, rework, and yield loss
Support NPI, process qualification, and validation efforts
Implement and maintain SPC on critical process parameters
Analyze process capability (Cp/Cpk/Ppk), yield, and defect trends
Develop reports and dashboards for quality and yield metrics
Perform analysis including DOE, Pareto, and trend analysis
Utilize MES/SPC tools for early detection of process excursions
Participate in PFMEA/DFMEA and maintain risk assessments
Support development of control plans, inspection strategies, and sampling plans
Support MSA / Gauge R&R, calibration, and inspection validation
Support MRB activities, nonconformance handling, and corrective actions
Track scrap, rework, and customer escape trends; support FA/RMA activities
Support Lean improvement initiatives
Identify opportunities to improve yield, reliability, and process capability
Train operators and technicians on quality and inspection standards
Collaborate across engineering, operations, and supply chain teams