Quality Engineer Specialist Senior - Digital Retail Accounts

PNC•Strongsville, OH

1d•$86,250 - $158,125•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Quality Engineer Specialist Sr within PNC's Technology - Digital Retail organization, you will be based in Pittsburgh, PA, Strongsville, OH, Dallas, TX, or Birmingham, AL.

Requirements

Hands‑on experience with Jira/Xray for test management and execution
Familiarity with Confluence or SharePoint for test documentation
Experience testing customer‑facing, enterprise web applications
Test automation experience (Karate, Cucumber/Gherkin, Selenium)
API testing experience (Postman, Rest Assured, SoapUI)
Working knowledge of Git/Bitbucket and CI/CD (e.g., Jenkins)
Ability to assess and improve automation quality
Basic SQL skills to validate test data (read‑only)
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience.
Bachelors

Nice To Haves

Analytical Thinking
Controls Testing
Corporate Governance
Quality Assurance (QA)
Quality Support
Software Testing
Test Case Development
Usability Testing
Accuracy and Attention to Detail
Application Testing
Influencing
Process Management
Software Development Life Cycle
Software Quality Assurance And Testing
Technical Documentation Management
Technical Troubleshooting

Responsibilities

Reviewing upcoming stories and features to ensure requirements and acceptance criteria are testable and complete.
Designing and owning test strategy and coverage for complex business flows spanning UI, APIs, fraud checks, and downstream systems.
Creating and executing test cases in Jira/Xray and ensuring execution evidence meets enterprise standards.
Performing functional, integration, regression, accessibility, and cross browser testing based on release risk.
Leading SIT and Regression planning, including sequencing, dependencies, environments, and test data readiness.
Logging, tracking, and validating defects through closure in partnership with development teams.
Taking ownership of release level documentation (e.g., test plan or test strategy, test summary or release report), ensuring accuracy, traceability, and alignment with test execution and risk posture.
Reviewing automation coverage and collaborating to improve reliability, reduce flakiness, and support CI/CD.
Communicating clear testing status, risks, and release readiness to stakeholders and leadership.
Mentoring QEs on test design quality, governance expectations, and tooling best practices.
Develops and reviews test strategies and plans to ensure alignment with project goals, including scope, tools, and testing approaches.
Identifies and addresses resource and environment gaps, escalating unresolved or recurring issues to appropriate Quality Engineer leadership.
Monitors testing risks and defects, ensuring they meet ECO standards and are accurately reported.
Prepares and delivers test summary reports and documentation for Technology leaders, Governance/Risk teams, and business stakeholders.
Collaborates across teams and participates in Quality Engineer CoP meetings to support continuous improvement and knowledge sharing.

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service