Quality Engineer Specialist - Digital Retail Accounts
About The Position
As a Quality Engineer Specialist within PNC's Technology - Digital Retail organization, you will support AOP (Account Opening Platforms) - Retail Digital Accounts, a team responsible for digital account opening and related banking capabilities across consumer banking, business banking, payments, investments, and platform services. In this role, you will collaborate closely with Product Owners, Business Analysts, Developers, Scrum Masters, QE Leads, and other technology partners to ensure high-quality software delivery. You will be responsible for validating application changes, identifying defects early in the development lifecycle, and helping ensure releases meet quality standards, governance requirements, and customer expectations. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Requirements
- University / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
- Analytical Thinking
- Controls Testing
- Corporate Governance
- Quality Assurance (QA)
- Quality Support
- Software Testing
- Test Case Development
- Usability Testing
- Accuracy and Attention to Detail
- Application Testing
- Influencing
- Process Management
- Software Development Life Cycle
- Software Quality Assurance And Testing
- Technical Documentation Management
- Technical Troubleshooting
Responsibilities
- Develops and executes detailed test plans, ensuring they align with team, strategy, and program goals.
- Provides input to the testing approach, tools, and technologies to be used for projects.
- Ensures access to test environments is complete and escalates all issues and risks to the team for resolution.
- Escalates Quality Engineer tool/data specific issues to Quality Engineer leaders. Works with the team to prioritize and retest/disposition defects. Identifies potential process and tool improvements.
- Participates in Team Planning, providing estimation of timeline and resource needs to meet testing goals.
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level; and years of service
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
