Quality Engineer II
About The Position
The Quality Assurance Engineer is responsible for ensuring product quality and process efficiency throughout the manufacturing lifecycle. The role develops and implements quality systems, drives continuous improvement, and collaborates with cross-functional teams to meet customer and regulatory requirements. It monitors production quality, analyzes non-conformances, implements corrective actions, supports supplier quality management, and helps maintain compliance with industry specifications and customer expectations. The position provides quality program support to manufacturing, quality, engineering, and applications engineering. It interprets complex specifications and industry codes, identifies order-specific manufacturing and inspection requirements, prepares inspection plans and required documentation, and communicates requirements to internal teams and customers. The Quality Engineer supports audits, customer inspections, complaint resolution, root cause analysis, and improvement projects. The role primarily operates in a clerical office setting and routinely uses standard office equipment. It also involves exposure to manufacturing areas and equipment noise. The job description may be modified by management to meet business needs.
Requirements
- Bachelor’s degree in Engineering, Engineering Technology, or a related field; alternatively, five years of on-the-job experience may substitute for formal education.
- At least three years of ASME and/or equivalent quality experience.
- Proficiency with Microsoft Office applications, including spreadsheet, enterprise resource planning, database, and specialized application software.
- Strong written and verbal communication skills.
- Strong organization and time-management skills, with high attention to detail.
- Ability to work independently with minimal direction and contribute in a team-oriented culture.
- Ability to obtain support and cooperation from others, communicate with tact and respect, and proactively address issues to achieve continuous improvement.
- Ability to manage multiple priorities and deadlines.
- Willingness to work overtime as required.
- Must be authorized to work in the United States without sponsorship.
Nice To Haves
- Experience reading technical drawings.
- Willingness to learn specification requirements.
Responsibilities
- Review and interpret complex specifications and industry codes, identifying order-specific manufacturing, material, general quality, and nondestructive examination requirements.
- Communicate in writing with applications, project engineering, and customers to clarify quality requirements.
- Prepare Quality Inspection Plans and identify and submit documentation required for customer review.
- Provide program support to manufacturing, quality, engineering, and applications engineering.
- Follow quality management system procedures and communicate daily with shop staff, QA/QC, and engineering about activity requirements.
- Participate in non-conformance reviews, corrective actions, and continuous improvement initiatives.
- Participate in customer meetings and facilitate and escort customer and regulatory inspectors.
- Work with functional leaders, employees, and customers to identify lean improvement opportunities throughout manufacturing.
- Support manufacturing products in accordance with customer, regulatory, and company requirements.
- Share and consider continuous improvement suggestions and bring suggestions to appropriate team members.
- Demonstrate initiative and follow up with supervisors on professional development goals and opportunities.
- Create and distribute Job Instruction Note Drawings (JIND).
- Create, maintain, and distribute Quality Inspection and Test Plans (ITP).
- Record, monitor, and respond to customer quality complaints; resolve customer complaints and requests related to quality requirements.
- Support internal and external audits for compliance with the QMS and regulatory standards.
- Collaborate with Engineering on quality requirements and processes.
- Lead and document root cause analysis for major customer quality issues.
- Create, maintain, and distribute Quality Databooks (product history manuals).
- Conduct first article inspections and final inspections.
- Serve as the primary contact for customer quality inquiries, audits, and meetings.
- Use appropriate tools and equipment and qualify to perform special processes as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
