Quality Engineer II (Onsite - Puerto Rico)

RTX•Santa Isabel, PR
•Onsite

About The Position

Collins Aerospace is seeking a Quality Engineer II to support product and process quality engineering and continuous improvement across aerospace and defense operations. The role collaborates with cross-functional teams to ensure product quality, resolve complex quality issues, and maintain compliance with industry standards, customer requirements, and regulatory expectations. It focuses on improving manufacturing processes, preventing quality escapes, and ensuring product reliability through quality planning, root cause analysis, corrective and preventive actions, and collaboration with manufacturing and engineering teams. This is an onsite role at the Santa Isabel, Puerto Rico location. The employee must reside in Puerto Rico when employment begins; relocation is not offered. The role supports second-shift operations, Monday through Friday, from 2:00 p.m. to 10:00 p.m., based on business needs. U.S. citizenship is required to access information under the program or contract. No security clearance is required.

Requirements

  • A degree in Science, Technology, Engineering, or Mathematics (STEM) and a minimum of 2 years of prior relevant experience.
  • Verbal and written communication skills in English and Spanish, acquired through educational or professional experience.
  • U.S. citizenship is required.
  • Must reside in Puerto Rico when starting employment; relocation is not offered.
  • Must be available for the second-shift schedule, Monday through Friday, 2:00 p.m. to 10:00 p.m., based on business needs.

Nice To Haves

  • Experience in Quality Engineering, Manufacturing Engineering, Supplier Quality, or a related discipline in aerospace, defense, medical device, or another highly regulated manufacturing environment.
  • Working knowledge of PFMEA, Control Plans, Process Flow Diagrams, PPAP, MRB processes, 8D problem solving, Six Sigma, Gage R&R, Measurement System Analysis (MSA), and statistical quality tools.
  • Experience with supplier quality management, SAP, or quality management software systems.
  • Ability to interpret engineering drawings, specifications, and technical requirements.

Responsibilities

  • Develop and implement quality plans for product and process quality engineering.
  • Conduct root cause analysis and drive corrective, preventive, and continuous improvement actions to address quality issues.
  • Collaborate with manufacturing, engineering, and supply chain teams to improve product quality and optimize manufacturing processes.
  • Facilitate internal and external audits, including regulatory and customer-specific quality audits, ensuring compliance with applicable aerospace standards.
  • Investigate non-conformances, deviations, defects, and customer escapes, and drive solutions to prevent recurrence.
  • Use Advanced Quality Planning techniques, including PFMEA, Measurement System Analysis (MSA), Process Flow Diagrams, 8D problem solving, and Control Plans, to identify risks and develop mitigation strategies.
  • Drive internal and customer problem-resolution activities through completion and ensure timely implementation of corrective actions.
  • Participate in real-time problem resolution with production personnel and Quality Clinic teams.
  • Provide guidance and support for continuous improvement initiatives and lean manufacturing methodologies.
  • Prepare and present quality reports, performance metrics, and KPIs to leadership and customers.

Benefits

  • Medical, dental, and vision insurance.
  • Three weeks of vacation for newly hired employees.
  • 401(k) plan with employer matching funds.
  • Participation in the Employee Scholar Program (ESP).
  • Life insurance and disability coverage.
  • Employee Assistance Plan, including up to 8 free counseling sessions.
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