Quality Engineer II

Mercury Systems•West Caldwell, NJ

16d•Onsite

About The Position

Mercury Systems is seeking a Quality Engineer to join its Quality Engineering team in New Jersey. This hands-on role drives continuous improvement, resolves quality challenges, supports product delivery and customer satisfaction, and helps achieve internal business goals in a fast-paced aerospace and defense environment. The engineer plans for and ensures product quality through collaboration with customers, suppliers, and internal departments. The role works with engineers, technicians, and inspectors throughout the product lifecycle, from development and transition to manufacturing through ongoing production. The position supports the West Caldwell, New Jersey site and generally requires on-site work at the Saddle River, New Jersey site one day per week. Mercury Systems is a technology company that develops processing solutions for aerospace and defense missions. The company employs more than 2,300 people across 24 worldwide locations. It describes its culture as collaborative, communicative, and supportive of employee learning and growth, including comprehensive skills training and tuition reimbursement.

Requirements

Bachelor's degree, preferably in an engineering discipline, or equivalent years of work experience in lieu of a bachelor's degree.
Typically, at least 2 years of related experience performing quality assurance or quality engineering duties in a mission-critical environment.
Proven experience with root cause and corrective action (RCCA) methodologies.
Proven experience with failure and defect analysis.
Experience monitoring and driving COPQ initiatives, scrap reduction, and defining rework.
Knowledge of relevant quality standards, methods, and practices.
Knowledge of fault trees and statistical process control.
Demonstrated initiative and problem-solving ability, including recognizing and implementing improvements.
Active DoD Secret clearance or ability to obtain one.
U.S. citizenship is required.

Nice To Haves

Experience with the 8D methodology.
First-article inspection experience.
New product introduction (NPI) experience.

Responsibilities

Ensure product compliance through functional tests and inspections.
Participate in qualifying new suppliers and internal processes.
Assist in evaluating and improving manufacturing processes using lean concepts and APQP.
Review, implement, and flow down engineering change orders (ECOs) into manufacturing and the supply chain, including material disposition actions.
Execute non-conforming material processes and manage the material review board (MRB) efficiently.
Drive failure analysis and responsive communication with customers.
Facilitate continuous improvement of products and processes throughout the organization.
Monitor, measure, and communicate key performance indicators on a predicted cadence.
Review customer scorecards and align improvement initiatives with customer satisfaction.
Communicate regularly with customers and provide quality status as required.
Promote adherence to the AS9100 Quality Management System and drive improvements.
Participate in internal and external audits and provide results.
Monitor factory performance through defect analysis and lead root cause and corrective action (RCCA) efforts to address trends.
Conduct periodic internal assessments against AS9100 and develop, monitor, and redefine internal operating procedures as needed.
Monitor and drive cost of poor quality (COPQ) initiatives, scrap reduction, escapes, and rework.
Address production-related quality issues using the 8D methodology for RCCA and drive corrective action.
Assist with ESD, environmental control, and FOD programs as needed.
Develop quality inspection criteria and quality control plans.
Support first-article inspections for new product introduction (NPI) products or as required.
Support the West Caldwell, New Jersey site and generally work on-site at the Saddle River, New Jersey site one day per week.