Quality Engineer II

Dover Corporation•Milwaukie, OR

About The Position

The Quality Engineer II works with minimal supervision and applies Quality Engineering principles and practices across a broad range of assignments, providing Quality Engineering and Six Sigma support to assigned Warn Automotive processes. The role partners with Manufacturing and Quality Assurance personnel to define problems and solution strategies, develops training materials on methods such as Design of Experiments and Statistical Process Control, and delivers training to individuals and groups. The position may also provide training on all elements of Total Quality Control (TQC). The Quality Engineer supports existing production lines and new program introductions, maintains and improves quality processes and documentation, leads or contributes to problem-solving and corrective actions, and works with customers, suppliers, and internal teams. The role also supports the Quality Management System, internal and external audits, document control, and improvement of quality and safety results.

Requirements

  • Bachelor of Science degree in Engineering, Mathematics, or Statistics, or CQE certification (or equivalent), with five years of experience in a quality environment.
  • Four to eight years of professional experience in a quality environment with project leadership responsibilities.
  • Working knowledge of auditing techniques.
  • Ability to operate successfully in a matrix and team environment.
  • Strong oral and written communication skills, including the ability to communicate clearly with internal and external customers and present information to educate or inform individuals and groups.
  • Ability to review, comprehend, interpret, process, and evaluate English-language work instructions and procedures, prints, specifications, diagrams, tool gauges, measuring devices, and inspection tools.
  • Strong interpersonal and conflict-resolution skills, including the ability to work efficiently in a fast-paced environment while maintaining a calm, respectful, and professional demeanor under stress.
  • Strong technical, troubleshooting, problem-solving, research, organizational, and analytical skills; ability to prioritize tasks, meet deadlines, and multitask while adapting to changing priorities.
  • Sound decision-making and attention to detail in organization, planning, workflow, and project prioritization.
  • Ethical and self-motivated, with the ability to work independently with limited direction and cooperatively in a team, demonstrating collaborative and respectful work habits.

Nice To Haves

  • Four or more years of experience in a high-volume manufacturing environment.
  • Experience training in a classroom and/or seminar setting.
  • Working knowledge of the FMEA process.

Responsibilities

  • Prioritize and complete assigned tasks efficiently, adjusting to changing priorities and resource availability and assisting other team members as needed.
  • Monitor, review, and update Control Plans, Process Failure Modes and Effects Analyses (PFMEAs), and associated documentation.
  • Statistically monitor quality outputs in assigned areas and use problem-solving techniques to improve or eliminate quality issues.
  • Develop, monitor, and improve production measurement systems; perform Gauge R&R studies as necessary.
  • Represent Warn Automotive in communications with customer quality representatives.
  • Facilitate timely closure of customer quality issues, including QR reports, 8D reports, certified stock, and alerts.
  • Monitor warranty returns in assigned areas, analyze failures, and develop and execute plans to reduce or eliminate their causes.
  • Understand customer requirements and ensure they are met across assigned value streams and the Quality Management System.
  • Manage the Material Review Board (MRB) for assigned areas.
  • Monitor KPIs against expectations and develop and execute improvement plans with the Quality Manager or designee.
  • Manage corrective actions and quality-related projects involving manufacturing areas or the Quality Management System; coordinate multiple large projects when needed.
  • Design and develop inspection processes and documented procedures, and summarize and document inspection results, including internal auditing activities.
  • Collaborate with Warn Automotive leadership and team members in meetings and problem-solving discussions to improve department strategies and meet quality and safety objectives.
  • Train team members on processes and procedures as directed, providing follow-up and guidance to support professional development objectives.
  • Complete special projects and other assigned duties in support of team, department, and organizational goals.
  • Provide sustaining quality engineering support for existing production lines and assist with projects to reduce scrap rates.
  • Support new program introductions, including the Production Part Approval Process (PPAP), and work with customer project engineers on technical details.
  • Support the Quality Management System, including internal auditing and document control.
  • Help ensure readiness for internal and external quality audits; may assist the Quality Manager with the annual audit plan, training internal auditors, communicating and reporting results, and supporting audits.
  • Oversee controlled documents in assigned areas and the Quality Management System, including final review of changes to procedures, work instructions, forms, master lists, and related documents for compliance with certification requirements.
  • Develop and present training materials on statistical and process-improvement techniques to adult learners.
  • Solve problems individually or as part of a group and lead problem-solving activities when needed.
  • Work with suppliers and supplier quality teams on project design, development, and corrective actions.

Benefits

  • Medical, dental, and vision insurance beginning on the first day of hire.
  • Fertility treatment coverage.
  • 10 paid holidays, vacation, and sick time.
  • 401(k) with employer matching, profit sharing, and annual contributions.
  • Discretionary bonus plans based on performance metrics and other applicable criteria.
  • Paid parental leave.
  • Employee assistance programs.
  • Employee discount programs.
  • Career growth opportunities, including onsite training and tuition reimbursement.
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