Quality Engineer I

Salaried/Skilled Trades NSG Group•Lexington, KY

About The Position

The Quality Engineer I ensures manufacturing processes and products meet customer, regulatory, and company quality requirements. This role involves leading root cause investigations, implementing corrective and preventive actions (CAPA), and developing quality documentation such as Control Plans, Process Flow Diagrams, PFMEAs, and work instructions. The engineer will partner with various departments and suppliers to improve manufacturing processes, reduce defects, and drive continuous improvement. Additionally, they will support new product launches, monitor quality performance metrics, lead customer and internal audits, and support supplier quality activities. A key aspect of the role is promoting a culture of safety, quality, and continuous improvement, while also leading and developing quality hourly employees.

Requirements

Minimum 3-5 years related to manufacturing experience
Excellent analytical and problem-solving skills as well as the ability to effectively interact with all levels
Excellent communication and human relation skills
High energy, self-starting individual with ability to balance multiple priorities simultaneously
Ability to travel
Understand customer systems, GM, Honda, Toyota & Nissan

Nice To Haves

Blackbelt/Greenbelt certification
Program management experience

Responsibilities

Ensure manufacturing processes and products meet customer, regulatory, and company quality requirements.
Lead root cause investigations and implement corrective and preventive actions (CAPA) to resolve internal, supplier, and customer quality concerns.
Develop and maintain quality documentation, including Control Plans, Process Flow Diagrams, PFMEAs, work instructions, and other quality system documentation.
Partner with Production, Engineering, Maintenance, and Suppliers to improve manufacturing processes, reduce defects, and drive continuous improvement.
Support new product launches by participating in APQP activities, validating manufacturing processes, and ensuring production readiness.
Monitor and analyze quality performance metrics, identify trends, and lead improvement initiatives to reduce scrap, defects, and customer complaints.
Lead customer and internal audits, support IATF 16949 compliance, and ensure corrective actions are completed effectively and on time.
Support supplier quality activities by investigating supplier-related concerns, implementing corrective actions, and improving supplier performance.
Promote a culture of safety, quality, and continuous improvement while ensuring compliance with company policies, customer requirements, and regulatory standards.
Lead, coach, and develop quality hourly employees by setting clear expectations, providing direction, managing performance, approving time and attendance, supporting employee development, and promoting accountability in accordance with company policies.
Adherence to NSG/Pilkington Standards of Business Conduct and its Values and Principles.
Other duties as assigned by manager.