Engineer, Quality I

Progress Rail•Winston Salem, NC

About The Position

The Quality Engineer interacts with program management, internal and external customers, and manufacturing employees to help establish quality standards and testing systems. The role provides feedback and supports resolution of manufacturing issues, product launches, customer concerns, quality assurance procedures, inspections, audits, testing, documentation, corrective actions, and continuous improvement. The posting also includes duties for Engineer II, such as leading complex quality investigations and initiatives, analyzing quality trends, providing technical leadership, and mentoring the quality team. Progress Rail provides railroad products, services, and technologies to customers around the world. Founded in 1983, the company became part of Caterpillar Inc. in 2006 and serves railway customers in more than 100 countries.

Requirements

  • Previous Quality Management experience.
  • Experience with manufacturing and production processes and principles.
  • Excellent communication skills.
  • Basic knowledge of AIAG Core Tools, such as APQP, PPAP, and FMEA.
  • Knowledge of problem-solving tools such as 5 Whys and Fishbone Diagram.
  • Basic understanding of ISO 9001 principles.
  • Basic statistical knowledge.
  • Technical writing and documentation skills.
  • Occasional lifting of objects up to 35 lbs.
  • Periodically walk short and long distances.
  • Metatarsal safety shoes and safety glasses are required.

Nice To Haves

  • Bachelor’s degree in engineering or a related field is preferred for Engineer I.

Responsibilities

  • Provide feedback and work to resolve manufacturing issues.
  • Work with program teams to complete product launches on schedule.
  • Interact regularly with customers and maintain customer issue logs.
  • Assist in developing and executing quality assurance procedures and protocols.
  • Support root cause analysis and corrective/preventive action (CAPA) processes.
  • Perform inspections, audits, and tests to ensure product and process compliance.
  • Maintain quality documentation and records in accordance with company and regulatory standards.
  • Collaborate with cross-functional teams to resolve quality issues.
  • Participate in continuous improvement initiatives.
  • For Engineer II: Lead quality investigations and CAPA activities.
  • For Engineer II: Develop and improve quality control plans, inspection methods, and testing protocols.
  • For Engineer II: Analyze quality data and trends to identify areas for improvement.
  • For Engineer II: Support internal and external audits, including regulatory certifications.
  • For Engineer II: Lead cross-functional quality improvement projects and strategic initiatives.
  • For Engineer II: Serve as a subject matter expert on quality systems, regulatory compliance, and risk management.
  • For Engineer II: Develop and implement advanced quality engineering techniques and tools.
  • For Engineer II: Provide technical leadership and mentorship to the quality team.

Benefits

  • Competitive salary.
  • 401(k) plan with up to 6% company match, immediate vesting, and no waiting period.
  • Medical, dental, vision, life, and disability insurance.
  • Supplemental accident, critical care, and hospital insurance.
  • High-deductible health plan and health savings account with seed money.
  • Flexible Spending Accounts.
  • Paid vacation.
  • Paid holidays.
  • Paid time off (PTO).
  • Employee Assistance Plan.
  • Education Assistance Program.
  • Employee Recognition Programs.
  • Site-specific production and incentive plans.
  • Site-specific step and skill level wage adjustment plans.
  • Site-specific relocation and sign-on bonus programs.
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