Quality Engineer I

Boston Scientific•Arden Hills, MN
•Hybrid

About The Position

Boston Scientific is seeking a Quality Engineer I to join its MedSurg Complaint Investigation Site (CIS) department within the Post Market organization. The department monitors, identifies, investigates, and escalates product performance signals for the Endoscopy and Urology & Pelvic Health divisions. The role is based in Arden Hills, Minnesota, and collaborates with Design Assurance, Research and Development, Supplier Engineering, Manufacturing, and divisional partners to understand product performance and drive improvements that support patient outcomes. This is a Defined Term Employment (DTE) role with an anticipated duration of 18 months. It follows a hybrid work model, requiring employees to work in the local office at least three days per week. Visa sponsorship and relocation assistance are not available.

Requirements

  • Bachelor's degree in engineering, science, or a related technical discipline.
  • At least 1 year of experience in a relevant engineering, quality, or scientific role.

Nice To Haves

  • Strong verbal and written communication skills, including the ability to communicate technical concepts to diverse audiences.
  • Strong decision-making and negotiation skills in individual and team settings.
  • Experience managing multiple projects across cross-functional organizations.

Responsibilities

  • Own product families within the Urology & Pelvic Health division by partnering with cross-functional teams to improve product investigations and reduce complaint rates.
  • Collaborate with divisional partners to streamline complaint-handling processes and improve product performance.
  • Provide technical guidance to identify and resolve quality issues using engineering fundamentals and structured problem-solving methodologies.
  • Develop investigative test methods to determine the root cause of product complaints.
  • Partner with cross-functional teams to develop and implement streamlined, robust Complaint Investigation Site (CIS) processes while ensuring compliance with organizational and regulatory requirements.
  • Champion continuous improvement initiatives across local and global Post Market organizations.
  • Foster an inclusive workplace where all employees can contribute to their full potential in support of organizational objectives.
  • Maintain compliance with the Quality Policy and documented quality processes and procedures, demonstrating commitment to patient safety and product quality.
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