Quality Education Manager (Home Health/RN) New Mexico

Addus HomeCare•Albuquerque, NM

3d•Hybrid

About The Position

The Quality Education Manager serves as a member of the Home Health Quality Team, which provides direct support and technical assistance to various home health operational units throughout the division, focusing on professional development, compliance, policy and procedures, planning, program evaluation, and quality improvement. This position requires fifty percent travel and fifty percent remote work. Nursing license in the State of NM required. Home health experience required. Location: Remote but located in New Mexico due to travel throughout the state.

Requirements

Bachelor’s degree in Nursing
Current state licensure as a Registered Nurse
Five years of healthcare experience
3 years of home health experience required
Two years of educator or supervisory experience
Strong communication and interpersonal skills
Strong use of Microsoft Office products
Valid driver’s license and proof of insurance are required
Ability to travel up to 50%

Nice To Haves

Master’s degree preferred

Responsibilities

Develop and implement educational programs using a variety of teaching resources, including webinars, teleconferences, live lectures, online training, training manuals, and clinical protocol guides
Training deliverables include a mix of in-person training and content development for an on-line Learning Management System (LMS)
Develops yearly educational plan to ensure requirements are met to meet regulatory standards
Monitors the Learning Management System for staff compliance with assigned courses and works with local operational leadership to ensure compliance.
Serves as a subject matter expert for the home health division, which will require the application of knowledge and skills specific to the following: clinical service provision in a home health practice environment, the conditions of participation, state regulations, and corporate policies and procedures
Develops, implements, and monitors the preceptor program for home health
Work closely with the Director of Quality for Home Health, the Area Vice President of Operations, and other home health leadership related to situations requiring more extensive training or action, and work collaboratively to achieve desired outcomes and results
Completes in-home ride-along visits with clinical staff and audits documentation to ensure accuracy of documentation, competency of staff skills, and other requirements as needed
Review medical records at the local level for new hires to ensure proper documentation, maximizing quality of care, compliance, and reimbursement. This review includes verification of appropriate documentation, quality of care provided, visit utilization, appropriate contacts with physicians, adherence to the care plan, and evidence of communication between disciplines
Assist with quality assurance/performance improvement and Medicare compliance training programs
Develop reference materials to address opportunities for improvement
Maintains knowledge of current state and federal regulations
Assist in the development and implementation of Plans of Correction within assigned operational units as requested
Conduct and/or facilitate Staff Orientation Programs within assigned operational units as requested
Maintains a high degree of confidentiality at all times due to access to sensitive information
Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department
Follows all Medicare, Medicaid, and HIPAA regulations and requirements
Abides by all regulations, policies, procedures, and standards
Performs other duties as assigned
Maintains positive internal and external customer service relationships
Maintains open lines of communication
Plans and organizes work effectively and ensures its completion
Meets all productivity requirements
Demonstrates team behavior and promotes a team-oriented environment
Actively participates in continuous quality