Qual Assurance Dir

Arcosa Careers•Dallas, TX

5d•Onsite

About The Position

Arcosa Wind Towers is seeking a Quality Director to lead quality initiatives across multiple manufacturing facilities. This role is crucial for ensuring the consistent delivery of safe, compliant, and high-quality products. The Quality Director will serve as the primary quality representative for customers, leading discussions on quality performance, corrective actions, root cause investigations, and adherence to specifications. The position requires strong communication skills, accountability, and a commitment to building trust through transparency and results. This role reports to the Director of Engineering & Innovation.

Requirements

Bachelor’s degree in engineering, quality, manufacturing, industrial technology, or a related field or equivalent relevant experience.
Minimum 12+ years of progressive quality leadership experience in a manufacturing environment and/or leadership experience.
Experience serving as the primary customer-facing quality leader and managing complex customer quality issues.
Strong expertise in quality management systems, auditing, corrective actions, root cause analysis, and continuous improvement methodologies.
Exceptional communication, coaching, and leadership skills with the ability to influence at all levels of the organization.

Nice To Haves

Experience in structural steel, wind energy, heavy industrial, or related manufacturing environments.
Certifications or training related to AWS, coatings inspection, Lean Manufacturing, Six Sigma, or quality management systems.
Working knowledge of welding, fabrication, coatings, heavy or manufacturing processes.

Responsibilities

Lead the Quality Function by providing strategic leadership for all quality activities across Arcosa Wind Towers manufacturing operations.
Establish and execute a quality vision that aligns with business objectives, customer expectations, and operational goals.
Develop, mentor, and lead a high-performing quality organization that delivers measurable results.
Foster a culture of accountability, ownership, continuous improvement, and operational excellence.
Own Customer Quality Relationships by serving as the primary quality representative for customers and external stakeholders.
Lead customer quality reviews, corrective action discussions, audits, and performance updates.
Communicate quality performance, issue resolution status, and continuous improvement initiatives with credibility and transparency.
Ensure customer specifications, contractual requirements, and quality expectations are consistently met.
Lead Problem Solving and Continuous Improvement by driving root cause analysis, corrective actions, and preventive actions for significant quality issues.
Lead efforts to reduce defects, improve process capability, and improve customer satisfaction.
Ensure effective internal audits, compliance programs, and quality management system performance.
Use data and performance trends to identify opportunities for improvement and execute sustainable solutions.
Ensure Compliance and Quality System Effectiveness by maintaining compliance with customer requirements, industry specifications, regulatory requirements, and internal standards.
Ensure quality documentation, procedures, records, and reporting systems are effective and consistently maintained.
Support and lead external audits, customer audits, and certification activities.