Quality Data Specialist

Gift of Hope•Itasca, IL

9d•Hybrid

About The Position

Ensure the timely verification and submission of standardized data reports, compiled from organ donor referral data to various regulatory agencies, including HRSA and OPTN, by providing accurate quality review, timely data querying, and accurate reconciliation of missing data.

Requirements

Associate’s degree or equivalent work experience
2 years’ experience in medical industry, medical record review, or medical chart auditing highly preferred
Knowledge of medical terminology
Highly organized with the ability to pay attention to detail to assure accuracy and completeness of records and data
Ability to identify problems in day-to-day processes and appropriate address for timely resolution
Ability to professionally interact with internal and external customers
Ability to manage multiple assigned tasks to ensure timely completion and ability to adapt to changing work priorities
Basic skills in Excel and Word

Responsibilities

Advance Gift of Hope’s mission, vision and core values: providing compassionate service, contributing to outstanding teams and engaging as one of our passionate people committed to a positive culture that respects the dignity and worth of each individual. Adhere to all policies and procedures in carrying out the responsibilities of this position.
Timely submit regulatorily reportable data, including the Ventilated Patient Form, for deceased organ donor referrals
Work collaboratively with other department staff and Hospital partners to ensure timely reporting of regulatorily reportable data
Review donor records, within the Electronic Medical Record system, for accuracy and completeness
Verify key data points for accuracy and completeness prior to data transmission
Obtain missing donor record information and rectify erroneous or missing data, in accordance with policy and regulatory requirements, through a variety of query methods
Proactively escalate discovered errors, deviations and discrepancies for timely resolution
Monitor the status of regulatory reporting caseloads and deadlines to ensure reporting is completed accurately and timely
Contact hospitals, doctor’s offices, and other partners to request additional documentation pertaining to donor cases
Work across departments, as well as with external partners, to resolve identified charting errors and other correction requests
Promote an environment that supports quality assurance and performance improvement by facilitating the timely identification and reporting of Opportunities for Improvement including discovered opportunities for improvement, deviations, reported complaints, and other adverse events, and foster a non-punitive Quality culture focused on continuous process improvement
Actively contribute to a culture of cybersecurity awareness
Protect the confidentiality, integrity, and availability of the organization's information assets by following established security policies and procedures, completing all required cybersecurity training on time, reporting potential security issues promptly, and practicing secure handling of data, systems, and credentials in day-to-day activities. Must follow security policies, protect organizational data, and report potential security issues.
Complete all required administrative tasks, training and honor commitments to meet individual and organizational needs in a timely manner
Actively engage in learning and professional development opportunities and collaborate with supervisor to establish and maintain written short‑ and long‑term professional development goals
Other duties as assigned